paid palladium x 6 months still system not implemented

Donovan Visser from PALLADIUM came to sell his product with all promises and commitment Since 1 Sept 2021 till todate 23 Feb 2022 - 6 months - palldium hanging in AIR still the new system has not been implemented I have paid so far R 2274.93 x 6 months = R 13649.58 with ZERO implementation i need a credit please

Jivesh is too busy , and highly understaff and one should ask - why are they looking for new customers , when they cant even maintain existing customers