Poor Service Delivery

We had booked at palm beach villas for a weekend away and we were very disappointed. The security guard that was supposed to be here to open up for us turned out to be invisible. Apart from this there is , there was a hole in the bedroom wall and a window was also broken in one of the bedrooms. In one of the villas the power was constantly tripping, the stoves could not be used as well. There was hardly any cutlery and dishes here. The owner wasn't available to come down and talk to us. Overall we were very upset and we will definitely not be coming back.