Bond Registration

The bank where I got home loan approval suggested me to use Phatsoane Henney as the bond attorneys to handle the home loan process. It has been OVER 4 MONTHS since I had went to sign the bond documents and the approval to lodge hasn't happened yet. When I call to follow up, the problem is apparently always somewhere else.

I had swift response at the beginning, but then it escalated to me having to call once a week to follow up, otherwise I don't get news. The software they use to indicate the process of your bond registration is inaccurate. It showed that I signed the mortgage documents even before they had contacted me initially.

This makes me feel very uneasy. Seeing that this isn't your every day type of transaction. Data should be correct and not wonky.

I also paid them the full amount of handling the bond registration as soon as they sent me the invoice, but now I'm just feeling like they can take their time because they already "scored" from me.