PC
Palmerton Cartridges
Unclaimed Business
PC
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
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Used this business recently? Share your experience to help others decide.
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Unathi S
1 reviews | Active since Jan 2020
27 Aug 2024, 05:11
Shocking Customer Service: Mallory Online and Palmerton Cartridges
Palmerston Cartridges a supplier of Makro Online is the worst service provider of all time. I placed an order for a cartridge combo on 19 August 2024 which consists of 4 cartridges. The given delivery date was 23 August 2024. On 24 August I spent the entire day following up on my order which I was then told would be sent through on Monday 26th August after I’d gotten to a point where I was now demanding my money. Fast forward 26 August 2024, I get notification from Makro online still showing expected delivery as 23 August 2024, but my order was only packed 26 August and by 16;30 my order had still not been handed over to the courier company for delivery. This is a packet of 4 cartridges and it has been an absolute nightmare dealing with the Makro online team and Palmerton Cartridges , who is Makro’s 3rd party supplier. This level of lies and lack of consideration for clients is absolutely unacceptable on so many levels. I’m running a small business and because of the wait I have lost out on 5 days of income. How do I make up that income or do both these companies just don’t care? Makro thinks that because they are a big retailer they can mess with the small people. They need to be taken to task about this and something needs to be done. I need to be reimbursed for the loss of income I’ve had to suffer because of them.
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Unathi S
1 reviews | Active since Jan 2020
27 Aug 2024, 05:11
Shocking Customer Service: Mallory Online and Palmerton Cartridges
Palmerston Cartridges a supplier of Makro Online is the worst service provider of all time. I placed an order for a cartridge combo on 19 August 2024 which consists of 4 cartridges. The given delivery date was 23 August 2024. On 24 August I spent the entire day following up on my order which I was then told would be sent through on Monday 26th August after I’d gotten to a point where I was now demanding my money. Fast forward 26 August 2024, I get notification from Makro online still showing expected delivery as 23 August 2024, but my order was only packed 26 August and by 16;30 my order had still not been handed over to the courier company for delivery. This is a packet of 4 cartridges and it has been an absolute nightmare dealing with the Makro online team and Palmerton Cartridges , who is Makro’s 3rd party supplier. This level of lies and lack of consideration for clients is absolutely unacceptable on so many levels. I’m running a small business and because of the wait I have lost out on 5 days of income. How do I make up that income or do both these companies just don’t care? Makro thinks that because they are a big retailer they can mess with the small people. They need to be taken to task about this and something needs to be done. I need to be reimbursed for the loss of income I’ve had to suffer because of them.
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