Very delayed and racist.

They dont keep track of time. Made an appointment for 2 scratches on my vehicle that was supposed to take 2 day to repair as I had an appointment. I called after four days and they had not done anything to the vehicle nor did they even know that my vehicle was there. The lady at the desk told me she will call me back after she goes to see where the vehicle is and what's going on, I havent got a call 4 days later and I'm still waiting till now. Ontop of all of it, the racist attitude from the reception is absolutely unacceptable.