Horrible service from Audrey,

I have received horrible experience from Audrey(she said she was the manager). I called to make a booking all excited for 13 people for a birthday Lunch. I expected great service because We are regular customers at this restaurant and they were always helpful. I tried to explain to her that I would like to set up the table and if the waiters can help me. She responded with a nonchalant “I GUESS”. Her attitude was horrible towards me throughout the call and not professional at all. This was unacceptable. Kindness and being helpful shouldn’t be too much to ask for.