Frustrating experience

Upon arriving at Harbor Arch to visit a friend, my number plate wasn't recognized after I had been registered by my friend. which left three tenants hooting and stuck behind me while waiting for me to figure out how else to get into the building as there is only one entrance and exit lane.

Upon leaving, I asked the staff how to exit the building, to which I was urged to download the app. I didn't want to download an app to share my information with a company I didn't know just to exit parking. (Imagine downloading an app to park every time you visit a shopping center with parking)

This means you have to scan a big banner in the lobby of the building to pay for your parking, which had no signal to complete this process. This means I then had to ask staff to sign me back into the building to go to my friend just to sign into the wifi to come down again to retry the process.

After all of this, I managed to pay for parking. The scanner didn't register my number plate and I had to sit and scan the barcode once again at the exit (Again with barely any signal) which held up more tenants.

The whole experience left me very frustrated