Parket
Claimed Business
Performance(last 12 months):
TrustIndex
0
Ranking
#6
in Software & Apps
NPS Score
-100
Recommended: Unlikely
Review Distribution
2|4 Reviews
Jun '25 - May '26
5(25%)
4(0%)
3(0%)
2(0%)
1(75%)
5(25%)
4(0%)
3(0%)
2(0%)
1(75%)
Frequently Asked Questions About Parket
Parket has a TrustIndex of 0 out of 10 on Hellopeter, based on 4 reviews in the last 12 months. Hellopeter has tracked Parket across 10 total reviews. How is the TrustIndex calculated? →
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceBW
MK
Mitchell K
1 reviews | Active since Jan 2020
12 Nov 2025, 09:43
Broken Parket App and absent support
Broken parking app. No support. Did not permit QR code validation at Melrose Arch Virgin gym. The exit boom would not open (had to be opened manually). Parking session still in progress currently, and charging way after exiting Melrose Arch. No help chat response. No telephone support response. Email support address gets rejected by server. So unable to even report this.
Helpful (0)
|Replies (0)MK
Mitchell K
1 reviews | Active since Jan 2020
12 Nov 2025, 09:43
Broken Parket App and absent support
Broken parking app. No support. Did not permit QR code validation at Melrose Arch Virgin gym. The exit boom would not open (had to be opened manually). Parking session still in progress currently, and charging way after exiting Melrose Arch. No help chat response. No telephone support response. Email support address gets rejected by server. So unable to even report this.
0
Replies (0)MS
TM
SP
Sebastian P
1 reviews | Active since Jan 2020
8 Mar 2025, 12:41
Cavendish Parket experiences - Cape Town
Rude, borderline abusive on-site agent. Highly concerning app failures, including crashes when entering sensitive payment data. 7 attempted stays, 0 successful, failure are entry apropos license plate detection, failure at exit for the same reason when entry is initiated manually. Failure by agents to end parking ticker when the license plate detection fails. Help offered multiple times and emails sent detailing bugs, no response received. Have had patience with them for 6 months, no longer, this is not hard to get right.
Helpful (0)
|Replies (0)SP
Sebastian P
1 reviews | Active since Jan 2020
8 Mar 2025, 12:41
Cavendish Parket experiences - Cape Town
Rude, borderline abusive on-site agent. Highly concerning app failures, including crashes when entering sensitive payment data. 7 attempted stays, 0 successful, failure are entry apropos license plate detection, failure at exit for the same reason when entry is initiated manually. Failure by agents to end parking ticker when the license plate detection fails. Help offered multiple times and emails sent detailing bugs, no response received. Have had patience with them for 6 months, no longer, this is not hard to get right.
0
Replies (0)DH
David H
1 reviews | Active since Jan 2020
30 Jul 2024, 07:01
Frustrating experience
Upon arriving at Harbor Arch to visit a friend, my number plate wasn't recognized after I had been registered by my friend. which left three tenants hooting and stuck behind me while waiting for me to figure out how else to get into the building as there is only one entrance and exit lane. Upon leaving, I asked the staff how to exit the building, to which I was urged to download the app. I didn't want to download an app to share my information with a company I didn't know just to exit parking. (Imagine downloading an app to park every time you visit a shopping center with parking) This means you have to scan a big banner in the lobby of the building to pay for your parking, which had no signal to complete this process. This means I then had to ask staff to sign me back into the building to go to my friend just to sign into the wifi to come down again to retry the process. After all of this, I managed to pay for parking. The scanner didn't register my number plate and I had to sit and scan the barcode once again at the exit (Again with barely any signal) which held up more tenants. The whole experience left me very frustrated
Helpful (0)
|Replies (0)DH
David H
1 reviews | Active since Jan 2020
30 Jul 2024, 07:01
Frustrating experience
Upon arriving at Harbor Arch to visit a friend, my number plate wasn't recognized after I had been registered by my friend. which left three tenants hooting and stuck behind me while waiting for me to figure out how else to get into the building as there is only one entrance and exit lane. Upon leaving, I asked the staff how to exit the building, to which I was urged to download the app. I didn't want to download an app to share my information with a company I didn't know just to exit parking. (Imagine downloading an app to park every time you visit a shopping center with parking) This means you have to scan a big banner in the lobby of the building to pay for your parking, which had no signal to complete this process. This means I then had to ask staff to sign me back into the building to go to my friend just to sign into the wifi to come down again to retry the process. After all of this, I managed to pay for parking. The scanner didn't register my number plate and I had to sit and scan the barcode once again at the exit (Again with barely any signal) which held up more tenants. The whole experience left me very frustrated
0
Replies (0)TW
Terrence W
1 reviews | Active since Jan 2020
11 Sept 2023, 09:37
Downloaded the app
Downloaded the app. Works like a dream. User face is pleasing, simple and easy to use. No hassles no fuss. Will recommend to others !
Helpful (0)
|Replies (0)TW
Terrence W
1 reviews | Active since Jan 2020
11 Sept 2023, 09:37
Downloaded the app
Downloaded the app. Works like a dream. User face is pleasing, simple and easy to use. No hassles no fuss. Will recommend to others !
0
Replies (0)JM
Julia M
1 reviews | Active since Jan 2020
6 Sept 2023, 06:57
The app is extremely...
The app is extremely user friendly - I found it really easy to navigate and the price for parking is very affordable considering the high parking prices in the center of town! The customer service was also amazing with a quick response time :) Will definitely be using this app often while I’m working and travelling around Cape Town!
Helpful (0)
|Replies (0)JM
Julia M
1 reviews | Active since Jan 2020
6 Sept 2023, 06:57
The app is extremely...
The app is extremely user friendly - I found it really easy to navigate and the price for parking is very affordable considering the high parking prices in the center of town! The customer service was also amazing with a quick response time :) Will definitely be using this app often while I’m working and travelling around Cape Town!
0
Replies (0)