Active since Nov 2019
THE WORST Courier in the world!! Every single time I sue them i regret that I did without fail. Their drivers lie about incorrect address's, their whereabouts and delivery times just to avoid actually doing their job. Every single order without fail is delayed by the drivers who continue to be the tail that wags the dog in that business. The parcel that was meant to be delivered last week has now gone missing. The driver doesn't remember what he did with it even after calling me to "change the delivery address". God knows where the package is now. Courier Guy is little more than the SA Postal service with a different name.
Online store issues cannot be resolved because I have better luck getting hold of the pope than getting Superdry to answer their customer care number. I bought goods on line. they sent the incorrect size, Ive been trying forever to do the exchange but they cut you calls as you get to the front of the Q/prompt and dont answer mails. Lieterally done with this lot!!
VODACOM have been charging me eroneously for a handset upgrade which i never agreed to nor recieved when i renewed my contract with them 24 months ago. After a very frustrating couple of weeks relating to internal ***** on my account by Vodacom, I have finally reached the end of my patience with their lack of action and complete and utter complacency and lack of interest. Since my first call to their customer care department on the 8th of July , the second on the 9th, another follow up on the 16th and again today , the 22nd, I am no further ahead. Even after numerous promises of solution and finalizing credits by Aadam and other individuals in their customer car department , it seems the “query, ref number 5-36123698943070 has been closed”!!! NO result , no communication , simply closed. Thanks for the SMS , great customer care right there!! As a last ditch attempt before handing this to my legals, I tried to contact them again today and can see this is going nowhere. Half the transcripts are missing from previous calls and the process seemingly would begin all over again. I will be claiming for the full contractual deductions against my account for a handset “UPGRADE”, with interest on the moneys deducted erroneously by Vodacom for the period of two years. I do not take upgrades and buy my own handsets. It has been made clear that you too, have no proof of a handset being issued and are at agreed to this *****. I will settle for nothing less than full value of all related deductions with interest
contracted to adidas and not performing at all. They where alegidly given a package for 1 working day delivery by adidas on the 23rd of March............. its the 30th and im still waiting. The poor service and waste of time on call after call with Bianca and others is one issue , but, the lies from drivers, call center staff and whoever "Johannesburg" is shows the level of deceit and dishonesty. Every excuse from they cannot call me on the number i use to phone them 3 times a day for the past 4 days as well as address unknown and even my area is to dangerous to deliver to...... Another laughable contractor, be very careful if you think your experience will be different!!
The very worst experience from adidas SA. I bought product on the 23rd of March, paid an extra 60 ZAR to have it delivered within i working day and after calling daily three times a day since Monday the 27th to see where my order is , I have been pushed from pillar to post by both Adidas themselves, (call center in india), and their courier Courierit who lies about the parcel and eventually tells me they cant deliver due to the fact that my office in wynberg is too dangerous???? I then get repeated messages that no one can contact me on the number i have used to call the same three times a day. i dont even have the option to cancel the order which would have been my first prize........ If you cant run your business , then dont lie, just be honest and give your customers a choice!!!
Mellins are a dissapointment and dont desrve your business nor your money! In the past 5 weeks i have ordered and paid for 3 pairs of glasses at costs way in excess of 10 000 Rand. each and every one has been a mess up. The latest ones still havnt arrived and the order was placed a month ago. Excuses only ever come when i call them and frankly , their Benmore branch is run by not only incompetent staff, but, really poor quality people who choose to waste your time and give you the run around ALL the time. feed back only comes when I call, them and they are well polished in the art of apologies which seems to exhonerate them from any form of result. I wouldnt use their services again if i was paid to do so!! the only reason im still calling them is becasue they took money from me and didnt deliver my glasses....
Quite disturbing how Yoco hold back legitimate funds and more importantly use local FICA laws to keep big amounts in their account for longer, while they play "dodge ball" ,hiding behind local financial gateways to hold your payments as long as possible in their own account................. Moving on................. Not a pleasure thank you
JSN MOTORS - Charges for the privelege of quoting for your business??? I sent my Out of plan BMW to JSN for an oil service and quotation for new tyres, shocks and other items. The quote cam to over R66 000.00 Rand which surprised me. The quote for the service alone was nearly R9 000.00 and it esacalted from there. Car has 47078 kms on it, seems like they threw the book at it. I told them not to worry, I'd collect the car and they must do NOTHING. I will take it to an indipendant service provider, to which , Jamie , the service advisor said no problem , I needed to bring over R2500.00 for the release of the vehicle...... This is a diagnostic charge apparently to quote for a service, tyres and a shot gun in barrel approach to extautiort cash out of me. When i asked if this charge was for the priveledge of quoting in the hopes of getting business, then I wish i was paid for pitching for bsuiness i didint get along with every other contractor in the world, Jamie decided it was a clever time to tell me ...." its a good business plan , you shouyld look into it". Im fuming!!!!!!!!
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