Paitlyns park and fly Durban

I used PAITLYNS at King Shaka last month and the following day when I needed to change a wheel on my BMW noticed that both my Jack and Tyre pump where missing from my boot. I contacted them as well as the driver to query this. They denied any knowledge of this but following day driver phoned to say he had a jack and when I next used them he would give it to me. However I have tried to contact PAITLYNS several times and my messages and calls are simply ignored!!!! Will never make use of their service again