PK
Parkvia king ushaka
Unclaimed Business
PK
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceN
Noluthando
1 reviews | Active since Jan 2020
16 Sept 2024, 08:03
Broken boot latch, poor communication.
I used ParkVia at king Shaka airport from 21 August to 4 September 2024. The administrator was called Diane and I was also helped by a Hayden Simon. Upon receiving my car on 4 September the boot would not open. The guy who brought the car back was the same one who picked the car up in 21 August, he stated that he delivered the car with a working boot. I called park via right there and then at the airport and said I can’t open my boot, the latch is broken. I also recorded trying to open the boot and sent the video. The administrator Diane kept saying she will look into it and she will get her boss to call me but nothing happened. Someone from the time of pick up to collection broke that latch and no one is taking accountability. I also informed them that my key had damage on the unlock button which it did not have before. This was very disappointing service from them especially because they haven’t even called me to found out how they can help. I still can’t unlock my boot till today and now I have to cough up the costs and fixing the boot.
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Noluthando
1 reviews | Active since Jan 2020
16 Sept 2024, 08:03
Broken boot latch, poor communication.
I used ParkVia at king Shaka airport from 21 August to 4 September 2024. The administrator was called Diane and I was also helped by a Hayden Simon. Upon receiving my car on 4 September the boot would not open. The guy who brought the car back was the same one who picked the car up in 21 August, he stated that he delivered the car with a working boot. I called park via right there and then at the airport and said I can’t open my boot, the latch is broken. I also recorded trying to open the boot and sent the video. The administrator Diane kept saying she will look into it and she will get her boss to call me but nothing happened. Someone from the time of pick up to collection broke that latch and no one is taking accountability. I also informed them that my key had damage on the unlock button which it did not have before. This was very disappointing service from them especially because they haven’t even called me to found out how they can help. I still can’t unlock my boot till today and now I have to cough up the costs and fixing the boot.
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Karen C
1 reviews | Active since Jan 2020
14 Feb 2024, 11:57
DAYLIGHT *******!
I booked on ParkVia website - a company called Rehoboth. The confirmation came with 3 telephone numbers - none of which they answered despite me dialling more than 20 times to advise I would be a bit early! At the airport nobody pitched leaving me stranded!!! Unacceptable service!!! ParkVia asked for "proof of my calls" which I provided yet still no refund! They are a bunch of *******!! Taken my money for no service at all!!! Be warned! Here's a challenge to them to make this right...
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|Replies (0)KC
Karen C
1 reviews | Active since Jan 2020
14 Feb 2024, 11:57
DAYLIGHT *******!
I booked on ParkVia website - a company called Rehoboth. The confirmation came with 3 telephone numbers - none of which they answered despite me dialling more than 20 times to advise I would be a bit early! At the airport nobody pitched leaving me stranded!!! Unacceptable service!!! ParkVia asked for "proof of my calls" which I provided yet still no refund! They are a bunch of *******!! Taken my money for no service at all!!! Be warned! Here's a challenge to them to make this right...
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Replies (0)JN
Jill N
1 reviews | Active since Jan 2020
2 Jan 2024, 14:39
162kms added to mileage - my car was driven
I had a very negative experience recently with ParkVia and suggest you are extremely cautious before using their service. While my car was supposedly safely parked for 2 days, it was returned to me with 162 kms added to the mileage and so had clearly been used by the parking operator (called Park and Smile)! This was a huge breach of trust and the expected safe parking service I paid for. When I complained to ParkVia, they refused to get involved at all, saying they are merely the booking agent and I need to deal with the service provider directly - who I am yet to get a response from. There has been no recourse or assistance from ParkVia with what happened at all. While they may be the booking agent, it seems they have very low (or no) standards for their operators, for something like this to have been allowed to happen. All I can say is be VERY wary of this service.
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Jill N
1 reviews | Active since Jan 2020
2 Jan 2024, 14:39
162kms added to mileage - my car was driven
I had a very negative experience recently with ParkVia and suggest you are extremely cautious before using their service. While my car was supposedly safely parked for 2 days, it was returned to me with 162 kms added to the mileage and so had clearly been used by the parking operator (called Park and Smile)! This was a huge breach of trust and the expected safe parking service I paid for. When I complained to ParkVia, they refused to get involved at all, saying they are merely the booking agent and I need to deal with the service provider directly - who I am yet to get a response from. There has been no recourse or assistance from ParkVia with what happened at all. While they may be the booking agent, it seems they have very low (or no) standards for their operators, for something like this to have been allowed to happen. All I can say is be VERY wary of this service.
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Replies (0)LB
Lynton B
1 reviews | Active since Jan 2020
29 Jul 2021, 13:11
Paitlyns park and fly Durban
I used PAITLYNS at King Shaka last month and the following day when I needed to change a wheel on my BMW noticed that both my Jack and Tyre pump where missing from my boot. I contacted them as well as the driver to query this. They denied any knowledge of this but following day driver phoned to say he had a jack and when I next used them he would give it to me. However I have tried to contact PAITLYNS several times and my messages and calls are simply ignored!!!! Will never make use of their service again
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Lynton B
1 reviews | Active since Jan 2020
29 Jul 2021, 13:11
Paitlyns park and fly Durban
I used PAITLYNS at King Shaka last month and the following day when I needed to change a wheel on my BMW noticed that both my Jack and Tyre pump where missing from my boot. I contacted them as well as the driver to query this. They denied any knowledge of this but following day driver phoned to say he had a jack and when I next used them he would give it to me. However I have tried to contact PAITLYNS several times and my messages and calls are simply ignored!!!! Will never make use of their service again
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velile S
1 reviews | Active since Jan 2020
27 Dec 2017, 09:12
Classic car valet, very bad recommendation
In November, I used their valet services and was quite satisfied with the service besides the driver being 45 minutes late to drop off my vehicle even if I called and informed them what time I would be arriving and that I had no luggage so would not be waiting for luggage. I recommended their services to my boyfriend who I was traveling with on the 17th of December, we returned yesterday only to find that the tow bar cover was missing and someone had crashed his vehicle and we were not notified. I feel partially responsible for recommending them and I’d advise anyone never to use them again. There is a damaged car due to their neglence after Jeffery assuring us that the vehicle will be well taken care of. Not to mention they were late again to drop off the vehicle and it wasn’t washed. Any customer considering using them should think twice those reviews on Parkvia are doctored and I’m certain now that the negative ones were removed to paint a lovely picture of the company. Highly disappointed and I hope that they pay for the damage they caused to his vehicle because I know it wasn’t damaged when we dropped it off.
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velile S
1 reviews | Active since Jan 2020
27 Dec 2017, 09:12
Classic car valet, very bad recommendation
In November, I used their valet services and was quite satisfied with the service besides the driver being 45 minutes late to drop off my vehicle even if I called and informed them what time I would be arriving and that I had no luggage so would not be waiting for luggage. I recommended their services to my boyfriend who I was traveling with on the 17th of December, we returned yesterday only to find that the tow bar cover was missing and someone had crashed his vehicle and we were not notified. I feel partially responsible for recommending them and I’d advise anyone never to use them again. There is a damaged car due to their neglence after Jeffery assuring us that the vehicle will be well taken care of. Not to mention they were late again to drop off the vehicle and it wasn’t washed. Any customer considering using them should think twice those reviews on Parkvia are doctored and I’m certain now that the negative ones were removed to paint a lovely picture of the company. Highly disappointed and I hope that they pay for the damage they caused to his vehicle because I know it wasn’t damaged when we dropped it off.
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