No operational elevators on 2021-06-14

Had a truly poor experience recently. Not one of the malls elevators were operation. Not even the info help desk knew this was the case. So I go do my shopping ? on the ground floor, having parked ? on the first floor. Now I needed to get my shopping ? trolley up ?? to the first floor. Low and behold the elevator closes to the parking ? has been removed during the renovation which took place. The next closes one was out of order and so was the last one all the way on the opposite side of the mall... Luckily for me I remembered that Woolworths has an elevator in their shop ?.... This is poor scheduling of services if it was due to planned maintenance.. It it was unplanned and all (ie. The only 2 in the mall) are not operational, then it was poor planning on behalf of the maintenance department... This is super poor service please fix