Nothing but thief's

Never ever use this service they re nothing but THIEFS I paid 460.00 for one of her staff to queue for me I was told to be there at 6.30am I was there at 5.45am phoned Thandi her lady that queued for me she said stay in the car until 6.30 which I did when I joined Thandi she said I was number 1 in the queue and showed me where to stand, then left. When home affairs opened they completely ignored me when I explained I had paid Passport 2000 for queueing as I am a pensioner with a bad back, they told me to get on the end of the queue which was very long. I left and went to Alberton home affairs that assisted me within an hour. I have since requested a refund twice and I am just being ignored by Rhonda at Pa****rt 2000