TrustIndex
0
Ranking
#2
in Other
NPS Score
100
Recommended: Very Likely
Jun '25 - May '26
Patel Hardware has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Patel Hardware across 8 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Great customer service from Sujee and his team (Wesley and Wilfred), thank you for your patience with me. The guys know how to treat customers and are always willing to assist and offer advice. Real value for money and highly recommend the shop.
1 reviews | Active since Jan 2020
Great customer service from Sujee and his team (Wesley and Wilfred), thank you for your patience with me. The guys know how to treat customers and are always willing to assist and offer advice. Real value for money and highly recommend the shop.
1 reviews | Active since Jan 2020
Patel hardware hazyview. You pay for a delivery and when you query non receipt they advise they have no stock and no idea what they are doing about it. They have my money though. Criminal to treat clients like this.
1 reviews | Active since Jan 2020
I wanted a special paint that they did not have in stock. I was promised delivery the following day. Received a call the very same day informing me they were ready to deliver. Excellent service from Patel Hardware Hazyview. Keep it up guys
1 reviews | Active since Jan 2020
I wanted a special paint that they did not have in stock. I was promised delivery the following day. Received a call the very same day informing me they were ready to deliver. Excellent service from Patel Hardware Hazyview. Keep it up guys
1 reviews | Active since Jan 2020
Shocking customer relations!!!!!! After receiving a written quote for decking plank I went to collect and they supplied warped and joined plank which cannot be used in the bush at Kruger Park. After complaining they then insisted that if I dont take that plank then I must buy a bundle of plank which was way more than the original quote and much more plank than i required. I then asked for a refund which they gave. It is astounding to think that a hardware supplier expects a consumer to accept warped and joined plank because they do not want to break up a bundle!!!!!!!!!
1 reviews | Active since Jan 2020
Shocking customer relations!!!!!! After receiving a written quote for decking plank I went to collect and they supplied warped and joined plank which cannot be used in the bush at Kruger Park. After complaining they then insisted that if I dont take that plank then I must buy a bundle of plank which was way more than the original quote and much more plank than i required. I then asked for a refund which they gave. It is astounding to think that a hardware supplier expects a consumer to accept warped and joined plank because they do not want to break up a bundle!!!!!!!!!
1 reviews | Active since Jan 2020
I purchased a wooden door from Patel Hardware Malelane.The product was wrapped in protective plastic and I accepted that the product would be of good quality. The product was duly delivered and I instructed my carpenter to instal it. Once the door (which cost close to R1000) was installed and varnished I noticed that the entire door was constructed of wooden off cuts and of a very poor quality. I phoned Shameer of Patel Hardware and complained and was told to bring it to them for exchange. I drove thirty kilometers to Malelane and upon arrival at the store I was told that because holes were drilled in the door it could not be exchanged.I have suffered a financial loss as a result. Their attitude was simply" tough luck". Why could they not have supplied me with an acceptable replacement and returned the door to their supplier? I have spent in excess of R200k at this hardware shop in the last five months and will never shop there again.
1 reviews | Active since Jan 2020
I purchased a wooden door from Patel Hardware Malelane.The product was wrapped in protective plastic and I accepted that the product would be of good quality. The product was duly delivered and I instructed my carpenter to instal it. Once the door (which cost close to R1000) was installed and varnished I noticed that the entire door was constructed of wooden off cuts and of a very poor quality. I phoned Shameer of Patel Hardware and complained and was told to bring it to them for exchange. I drove thirty kilometers to Malelane and upon arrival at the store I was told that because holes were drilled in the door it could not be exchanged.I have suffered a financial loss as a result. Their attitude was simply" tough luck". Why could they not have supplied me with an acceptable replacement and returned the door to their supplier? I have spent in excess of R200k at this hardware shop in the last five months and will never shop there again.
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