Active since Feb 2021
Petrol attendant fool of nonsense Sthembiso Serame trainee, more training on customer service is needed here
Finally spoke to someone who knows what customer service is at Woolworths Customer Service call center. Thank you for your exceptional customer service Romeo. You are a true epitome of customer service. I had been waiting for feedback on my query since 17 July 2025 only to be informed that the ref no I was given was invalid, however Romeo really tried his best to assist and I am thankful.
Princess @ White River Crossing can learn so much from the security personnel at the entrance of the store whon spend the whole day on their feet . Switch roles..
Great customer service from Sujee and his team (Wesley and Wilfred), thank you for your patience with me. The guys know how to treat customers and are always willing to assist and offer advice. Real value for money and highly recommend the shop.
Called "customer help line" which turned out to be of no help on 05/02/2025 made 4 calls from 16h01 to 16h29 spoke to a Samantha with a very serious complaint regarding service standards. She indicated that the branch manager ( Hazyview Lowveld Mall) was told they would get back to me within 2 hours and today is day 5 with no response. Is this the Woolworths Difference?
Best customer service received from all the staff at the Hazyview Junction Branch. A big thank you to Thakgalo the Optometrist for the best service and the time and patience you gave to us. Best customer service 👌, opting to drive more than 80kms leaving 2 close by branches surely says a lot about Hazyview branch. Highly recommended!!
Best of the best customer service 👌 Clicks Kanyamazane 👏 from entry to exit. The staff are always willing and available to assist. We always feel valued as their customers. Since opening, I prefer shopping at this branch and forgets that it's not in town
"My service suite" a true nightmare. Have had a query since 22/08/24 and to date still not resolved. Been assigned 3 assistants today and all my chats gor today have been deleted
Pam Bonini at Standard Bank Crossing Branch, Mbombela should be moved to back office because clearly doesn't deserve to be in the frontline. Her attitude towards clients leaves much to be desired.
Princess Mthethwa at The Grove branch (Cosmetics) excellent customer service. Rebecca at Ilanga Mall. Keep up the work ladies. Your service is appreciated.
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