Poor service desperate for payments

Made a payment last month as soon as I got the invoice. Then again received a notification that the money is outstanding! Had to send emails and numerous phone calls only to be told yes they did receive a payment. We told the person that the balance of around R190 will be paid END OF NOVEMBER!! straight afterwards I received communication, the balance is still outstanding. Today I receive a threat that I will be handed over to the sheriff if immediate payment is not made!!!! What the hell! Are you do desperate for money???? I will NEVER deal with vermaak again. Shame inflation must have hit you hard!