PN
PAUL Neighbourhood Linksfield
Unclaimed Business
PN
PAUL Neighbourhood Linksfield
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
-100
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Anonymous
1 reviews | Active since Jan 2020
22 Apr 2025, 12:59
Poor Customer Service
Dear Paul Restaurant at The Neighbourhood Village Linksfield, I'm writing to express my disappointment with the service we received earlier today. We've been regulars at your restaurant for breakfast, but our experience today was subpar. We requested a table for 6 in a quieter area, preferably at the back. However, we were told that the back area only had a 4-seater available, despite our party size being accommodated elsewhere in the restaurant. To our surprise, a white family of 5 was seated at the back shortly after, having been moved from their original table. This inconsistency led me to question whether we were treated differently due to our skin color. As a paying customer, I expect equal treatment and service, regardless of my background. I hope you will look into this matter and take steps to ensure that all customers receive fair and equal treatment.
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Anonymous
1 reviews | Active since Jan 2020
22 Apr 2025, 12:59
Poor Customer Service
Dear Paul Restaurant at The Neighbourhood Village Linksfield, I'm writing to express my disappointment with the service we received earlier today. We've been regulars at your restaurant for breakfast, but our experience today was subpar. We requested a table for 6 in a quieter area, preferably at the back. However, we were told that the back area only had a 4-seater available, despite our party size being accommodated elsewhere in the restaurant. To our surprise, a white family of 5 was seated at the back shortly after, having been moved from their original table. This inconsistency led me to question whether we were treated differently due to our skin color. As a paying customer, I expect equal treatment and service, regardless of my background. I hope you will look into this matter and take steps to ensure that all customers receive fair and equal treatment.
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Replies (0)