1 reviews | Active since Member
I've been a happy customer for years. The day before my husband died, we came in and had our favaurite cones. I always have chocolate. He was more flexible. This afternoon was the 5th time I've popped in, today with my sister and niece. It was also the 5th time you've had no chocolate in any form but vegan. This time I complained bitterly. The server informed me very condescendedly that you've sold out. Impossible, I said. For you to akways be out of any form of chocolate means someone is NOT doing their job in the ordering department. Not expecting to be challenged, he said you were making space to introduce new flavours! So you (if he is to be believed), do this at the expense if everyone's favourite? Of Chocolate? All he could offer was a chocolate lolly! Well we left. All of us wanted chocolate except my niece who wanted Rocky Road. Five times? I cant get over it. I don't think I could work up the excited anticipation to try a 6th and be so disappointed because, let's face it, there are no substitutes for a Paul's chocolate cone. Bad excuses. Bad show.