LV
Lizzie D
Active since Jan 2024
35
Reviews
0
Industries
Reviews
35 reviews1 month ago
Won't let me pay
My very favourite provider has let me down twice in 3 months. I ended up buying my laptop elsewhere 4 months ago and today, same problem. Come to pay section and only get 1 possibility and thats takealot credit. No link through to my bank cards. I phoned to report issue and the finale who answered my call so ineptly at 11.15 just repeated the same tosh I'd heard 4 months ago. "We are working to resolve problem". When I pushed back saying that was impossible for Takealot to take so long she hung up. Im afraid I'll be ordering elsewhere yet again. What a pity.
0 replies
2 months ago
No trolleys in the right size
I've been asking for medium size trolleys for 6 months. All the Managers fob me off by saying they've put in a requisition. I dont believe them anymore and I feel like if they nagged, they'd received. We don't all do big shops and its hard work to navigate the beer trolleys. We need plain medium.
0 replies
2 months ago
No Chocolate Anything!
I've been a happy customer for years. The day before my husband died, we came in and had our favaurite cones. I always have chocolate. He was more flexible. This afternoon was the 5th time I've popped in, today with my sister and niece. It was also the 5th time you've had no chocolate in any form but vegan. This time I complained bitterly. The server informed me very condescendedly that you've sold out. Impossible, I said. For you to akways be out of any form of chocolate means someone is NOT doing their job in the ordering department. Not expecting to be challenged, he said you were making space to introduce new flavours! So you (if he is to be believed), do this at the expense if everyone's favourite? Of Chocolate? All he could offer was a chocolate lolly! Well we left. All of us wanted chocolate except my niece who wanted Rocky Road. Five times? I cant get over it. I don't think I could work up the excited anticipation to try a 6th and be so disappointed because, let's face it, there are no substitutes for a Paul's chocolate cone. Bad excuses. Bad show.
0 replies
2 months ago
Being charged for a motivation letter!
How appalling to visit a Psychiatrist feeling suicidal, having it be the first time ever to visit one, having a subsequent visit, shelling out R7000, then asking for a motivation letter for Medical Aid to help with funds to pay HER, and snapping after being told, by the receptionist, that this would cost me a further R450+ Are you kidding? I'm still in progress and being charged for a letter? I was so disgusted that I cancelled my next appointment. But the fact that the receptionist said "Noted" and nothing else (after my negative response and cancellation) hurt me the most. Since I was in a very precarious position with my mental health, I feel horrified that Dr Markus has not reached out to check on my well being. My view of mental health professionals has gone right down the drain. It could be that the receptionist is controlling this narrative but I intend to 'not stop' until Dr Markus responds.
0 replies
4 months ago
NO SERVICE - ZERO EMPATHY
I had my emergency appendectomy on 9th Sepember 2025 and spent two days in hospital. From the usual simple, customer friendly service I get, this has become a nightmare. Firstly I get told that none of my efforts to supply usual documents is no longer valid. Not with any empathy though. I'm told to go to the hospital to get bill. I did. Emailed all and then was told to phone my claim through. Both numbers offer 3 options. Each option gets disconnected rudely. All I'm after is my measly R1000 payback. What is going on?
53 replies
5 months ago
PAYING FOR NOTHING
On 14th October, a very nice lady called Ashleigh, phoned me to poach me from my insurers who I'd spent 10 years with. She was successful, and a 3 way call was made for me to cancel my policy with King Price, although this was NOT carried out as I had to make few details available. Then, I received a policy by email and noticed that it was only way cheaper than my existing supplier because they'd left out a whole vehicle. Ashleigh requoted me but couldn't get her price low enough (or match even) to justify changing. So I cancelled the process we'd started and it was amicable. I suggested she call me six months down the line because circumstances can change. Imagine my shock when I saw two amounts debitled on 31st October?) One for R2109.06 and the other for R198. I ended up speaking to Lincoln after having tried to talk to Ashleigh and leaving her a message to which she didn't respond. Lincoln, FNB and I had a 3 way call and it was agreed that I'd be made whole again. To date I am still waiting to be refunded. Please assist as this has left a very bad taste since I never officially signed up and I cannot afford to be down in my account. None of this was solicited by me. Its turned into a nightmare. Please DO NOT reply privately as I can never open those. If you insist on the privacy thing, my email address is lizziegreatorex@gmail.com
71 replies
6 months ago
I was being tempted ...
I was being tempted to change service providers and then had the joy of speaking to Lerato.
53 replies
7 months ago
Cannot Send Application
I've had enough. I've been trying to complete my online claim since 5th September and have wasted four and a half hours if sheer frustration. This process is so un-user friendly that its almost hostile. Finally had my "break through the glitches" moment and got to IMPORT. Such relief! And then...documents must be saved as pdf. I simply cannot do this and have already spent an hour trying different suggestions from internet. I'm done. Please provide me an email address. I will not be trying your online process again. I want to email my claim and documents and be done with this nightmare. Oh and as a last slap, when I save the entire application it opens up in Turkish!
0 replies
7 months ago
Thank You Hello Peter
Just a huge thank you to the most wonderful company it has been my pleasure to deal with for 17 years. I was sceptical posting my first ever complaint all those years ago, but the process was so beneficial and smooth. I have never experienced a hiccup and only every had success. Thank you, Hello Peter you absolute stars!!
53 replies
7 months ago
I CANNOT READ YOUR RESPONSE
Dear Hollard, naturally there is another glitch in this process and I cannot read your response to my previous complaint. Please make it public as I am only operating from a mobile phone. If you cannot make it public then please send it to my email address lizziegreatorex@gmail.com as I am now getting desperate to resolve this
159 replies
Review Distribution
5 Star
7 (20%)
4 Star
1 (2.857142857142857%)
3 Star
1 (2.857142857142857%)
2 Star
1 (2.857142857142857%)
1 Star
25 (71.42857142857143%)