PP
Paw Palace
Unclaimed Business
PP
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|3 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Paw Palace
Paw Palace has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked Paw Palace across 3 total reviews. How is the TrustIndex calculated? →
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceNAMM
N A Margeot Macquet
1 reviews | Active since Jan 2020
21 Jan 2026, 15:03
Paw Palace is a ****... Take your money but don't deliver the goods...
I ordered Pet Hair Remover Glove × 3 Bundle on 15 December 2025 online after seeing it on FB and to date, despite numerous emails and their responses requesting my patience during a very busy festive season and assuring me that it will be despatched, nothing has arrived. My last email to them was on 12 January 2026 where I told them that if I do not receive shipment confirmation within 72 hours (by Thursday morning), I demand a Full REFUND and failure of which, I will be escalating this to National Consumer Commission (NCC) and all the relevant high profile review platforms available to me, to which they are yet to respond (after promptly replying to all my numerous other emails, be it with lies and false promises)!! Their website www.pawpalace.co.za are still operating...
Helpful (0)
|Replies (0)NAMM
N A Margeot Macquet
1 reviews | Active since Jan 2020
21 Jan 2026, 15:03
Paw Palace is a ****... Take your money but don't deliver the goods...
I ordered Pet Hair Remover Glove × 3 Bundle on 15 December 2025 online after seeing it on FB and to date, despite numerous emails and their responses requesting my patience during a very busy festive season and assuring me that it will be despatched, nothing has arrived. My last email to them was on 12 January 2026 where I told them that if I do not receive shipment confirmation within 72 hours (by Thursday morning), I demand a Full REFUND and failure of which, I will be escalating this to National Consumer Commission (NCC) and all the relevant high profile review platforms available to me, to which they are yet to respond (after promptly replying to all my numerous other emails, be it with lies and false promises)!! Their website www.pawpalace.co.za are still operating...
0
Replies (0)YN
Yolande N
1 reviews | Active since Jan 2020
18 Dec 2025, 14:29
Paw Palace is ****mers
I have made numerous enquiries regarding my purchase of 29 November already. According to their website delivery takes 2 days after payment is confirmed. The payment was made on 29 November already and now more than 2 weeks later I have still not receive anything or feedback on my enquiries. There is no telephone/cell number to contact and speak to someone and all emails are ignored.
Helpful (0)
|Replies (0)YN
Yolande N
1 reviews | Active since Jan 2020
18 Dec 2025, 14:29
Paw Palace is ****mers
I have made numerous enquiries regarding my purchase of 29 November already. According to their website delivery takes 2 days after payment is confirmed. The payment was made on 29 November already and now more than 2 weeks later I have still not receive anything or feedback on my enquiries. There is no telephone/cell number to contact and speak to someone and all emails are ignored.
0
Replies (0)JB
Jolanda B
1 reviews | Active since Jan 2020
10 Dec 2025, 17:25
****mers, please be careful
****mers. They removed their facebook page after people got suspicious. I placed an order, got a confirmation email but that was all. They could only be contacted via email, which was a gmail account. No contact number and no physical address. And they didnt reply. When I inquired on their facebook posts, they deleted the comment. They had two recent not recommended comments. Please make sure when you want to place an order on a simi**** named place, that the facebook page is not new, and that there are different contact methods. Hope this review can help someone to not be ****med. I cant report the webpage, which is still up and running.
Helpful (0)
|Replies (0)JB
Jolanda B
1 reviews | Active since Jan 2020
10 Dec 2025, 17:25
****mers, please be careful
****mers. They removed their facebook page after people got suspicious. I placed an order, got a confirmation email but that was all. They could only be contacted via email, which was a gmail account. No contact number and no physical address. And they didnt reply. When I inquired on their facebook posts, they deleted the comment. They had two recent not recommended comments. Please make sure when you want to place an order on a simi**** named place, that the facebook page is not new, and that there are different contact methods. Hope this review can help someone to not be ****med. I cant report the webpage, which is still up and running.
0
Replies (0)