Don't trust Paws Palace

I placed an order with Paws Palace on 31 December 2025 for a Pet Hair Remover Glove and paid them using my credit card. To date, I am still waiting for the delivery of my order despite following up with them via email. The last email I received from them was on 26 January to say that my order should have been sent out the previous week. No emails since. There is no contact number or address for them so one is only able to correspond via email. This is very ************ behaviour and I fear that I have been ****med!