Concern Regarding Invalid Traffic Fine and Inconvenience Caused

I wish to raise a concern regarding the issuing of traffic fines.

My understanding inow is that PayCity does not generate fines but merely reflects those issued by the relevant traffic departments. However, my concern is that traffic departments are able to load fines onto the system without proper supporting documentation.

This has resulted in significant inconvenience on my part. I was required to travel to the local traffic department to resolve the matter, which led to unnecessary travel expenses and loss of time.

Upon visiting the traffic department, the fine in question was confirmed to be invalid and was cancelled immediately, further highlighting that it should not have been issued or loaded onto the system in the first place.

I kindly request that measures be put in place to ensure that all fines loaded are supported by valid source documentation to prevent similar occurrences in future.

Your attention to this matter will be appreciated.