I get charged for not using any electricity or water. Even when the electricity is off, the negative keeps going up. This has been rather a downgrade to be honest. Balwin has to step in.
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PEC Utility Management (Pty) Ltd's replyOfficial
21 Jan 2026, 14:23
Dear Mr Murhabazi
We have taken note of your rating and comment placed on Hello Peter. We would like to refer you to the Welcome email sent to you in November 2025, which outlined the municipal water and electricity consumption tariffs as well as the applicable basic charges. Please note that even if your electricity supply is switched off, you are still liable for the daily basic water and electricity charges.
Should you require the Welcome email to be resent, please feel free to log a ticket with our Customer Service team. Regards CUSTOMER SERVICE TEAM
Best regards,
PEC Utility Management (Pty) Ltd's reply21 Jan 2026, 14:23
Official
Dear Mr Murhabazi
We have taken note of your rating and comment placed on Hello Peter. We would like to refer you to the Welcome email sent to you in November 2025, which outlined the municipal water and electricity consumption tariffs as well as the applicable basic charges. Please note that even if your electricity supply is switched off, you are still liable for the daily basic water and electricity charges.
Should you require the Welcome email to be resent, please feel free to log a ticket with our Customer Service team. Regards CUSTOMER SERVICE TEAM