PEC Utility Management (Pty) Ltd
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Amu M
1 reviews | Active since Member
31 Jan 2026, 05:25
Negative deductions
😕On 28 January, I purchased electricity worth R300. On 30 January(yesterday), my meter balance showed R234, which was correct based on my usage.
However, today(31st), I was surprised to see that my balance had changed to -R389.74 without any explanation. I did not use an unusually high amount of electricity during this time, and I am concerned about how my balance could drop so significantly overnight.
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Replies (56)PEC Utility Management (Pty) Ltd's replyOfficial
02 Feb 2026, 07:37 Dear Mr A Machimane,
Thank you for reaching out to us.
We take note of your Hello Peter Review. We couldn’t find a previously logged query relating to this concern, but we’ve now created a ticket on your behalf (PT260200116).
Our team will investigate the redemption of your consumption through your meter and will keep you updated with feedback as soon as possible.
Kind regards,
CUSTOMER SERVICE DEPARTMENT
Thank you for reaching out to us.
We take note of your Hello Peter Review. We couldn’t find a previously logged query relating to this concern, but we’ve now created a ticket on your behalf (PT260200116).
Our team will investigate the redemption of your consumption through your meter and will keep you updated with feedback as soon as possible.
Kind regards,
CUSTOMER SERVICE DEPARTMENT
Best regards,
PEC Utility Management (Pty) Ltd's reply02 Feb 2026, 07:37
Official
Dear Mr A Machimane,
Thank you for reaching out to us.
We take note of your Hello Peter Review. We couldn’t find a previously logged query relating to this concern, but we’ve now created a ticket on your behalf (PT260200116).
Our team will investigate the redemption of your consumption through your meter and will keep you updated with feedback as soon as possible.
Kind regards,
CUSTOMER SERVICE DEPARTMENT
Thank you for reaching out to us.
We take note of your Hello Peter Review. We couldn’t find a previously logged query relating to this concern, but we’ve now created a ticket on your behalf (PT260200116).
Our team will investigate the redemption of your consumption through your meter and will keep you updated with feedback as soon as possible.
Kind regards,
CUSTOMER SERVICE DEPARTMENT
Best regards,