Peermont D'Oreale

What a poor excuse for a 5 star hotel. Not sure if the rating system is different for certain areas or provinces, but in Cape Town this would be a 3 star hotel. Food is sub standard, chefs have no creativity and food is bland. Rooms are tiny and have nothing to write home about, Marriott 3 star hotels have much more to offer. Arrived at 14h00 and room was ready at 15h30, called room service 16 times with no answer, called reception 6 times with no answer. When food arrives it was covered with foil, a first for me from a 5 star hotel. Service not that of a 5 star establishment. Tourism board should consider reviewing this establishments 5 star rating. Extremely disappointed.