Worst stay ever

Hi this has been the worst stay I ever had.first of all the pool is out of order they have been cleaning glass for the last 2 days paid money for nothing. They took 1 and half hours with our breakfast while continuingly asking for a baby chair which they brought after my kids ate and my wife's omllete had hair in it which they are still denying.one of the worst stays I have ever experienced 5 star hotel for nothing this has been a waste of my money