My pool going from hero to zero in no time

If you want to end up like me, get Pellarini Pools in Midstream to do your monthly pool services. From 1st November 2024 they started with a sparkling blue pool doing the monthly pool services at my house. In December 2024 my house was rented out to tenants for 1 year. On 26 August 2025 the tenant reports the following on the group including myself and Pam Golding regarding the pool: "I wanted to know if they ever sample the water and test it? The reason being it's painful as the devil to get water from the pool in your eyes. The answers from the guys was all over from no, yes silence when I asked when the last sample was taken". I moved back 1 December 2025. On 9 December I get the normal message before they close that "each chlorine pool will receive a floater to assist with necessary maintenance during this time". 30 December I get back from holiday I find the following: A creepy stuck in the righthand corner op my pool bottom, on taking it out it's like glue due to the PH, and to top it 2 floaters opened on large for my small 5x3m. Then the proses started with myself and the Luigi to sample and get the water tested. The PH was a problem for a while already. The sample water we both took from the same pool came out with different results, it was basically impossible. I then started to take the water to different pool companies for sampling. A file full of 30 plus tests done. My lawyer suggested to drain the pool as numerous tests suggested it. Luigi knew the state of the pool deterioration daily as pictures was send daily as proof. I ended up mid February with a green rotten pool also due to the rain that occurred 02 February. I will definitely not recommend this pool company.