Bad service about Pelonomi Hospital

There is a sister by the name of Sister January in the casualty department, she doesn't know how to help people, she is always on her phone... Even when the patient couldn't help hherself to the bathroom they said leave her there we will attend to her and kept on her phone along side the other sister whom I couldn't get the name.... Then went to M2 and the Matron there is very very rude and shouts at us when we ask info on her the patient is and what the problem and there cause is.... Really the department needs to do something in regards to their staff because their attitude is sooo bad.