PO
Pension Ombudsman
Unclaimed Business
Government & Ombudsman Services|1|3 Reviews (last 12 months)|This business does not respond to reviews
PO
Pension Ombudsman
Unclaimed Business
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Government & Ombudsman Services
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|3 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Pension Ombudsman
Pension Ombudsman has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked Pension Ombudsman across 4 total reviews. How is the TrustIndex calculated? →
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceT
Theophilus
1 reviews | Active since Jan 2020
30 Dec 2025, 18:05
Bad service
I have been waiting for your response and still nothing. Even when i call you no one picks up the phone... am disappointed in your services
Helpful (0)
|Replies (0)T
Theophilus
1 reviews | Active since Jan 2020
30 Dec 2025, 18:05
Bad service
I have been waiting for your response and still nothing. Even when i call you no one picks up the phone... am disappointed in your services
0
Replies (0)TB
Tracy B
1 reviews | Active since Jan 2020
2 Jun 2025, 15:53
Pension Ombudsman only there to protect the Insurance Companies and not the little main in the street
They do not read the entire complaint, they do not request factual evidence from Sanlam. They simply make a decision to close the complaint in their books. EC/0011949/2024, as you can see from the reference number this complaint was lodged last year in November……they only come back now with a half hearted response. No investigation done whatsoever!! Now they tell me to go to the tribunal where I need to start the process from scratch including attaching all documents etc and emails going back and forth and document telephonic conversations…..absolutely ludicrous and totally unhelpful
Helpful (0)
|Replies (0)TB
Tracy B
1 reviews | Active since Jan 2020
2 Jun 2025, 15:53
Pension Ombudsman only there to protect the Insurance Companies and not the little main in the street
They do not read the entire complaint, they do not request factual evidence from Sanlam. They simply make a decision to close the complaint in their books. EC/0011949/2024, as you can see from the reference number this complaint was lodged last year in November……they only come back now with a half hearted response. No investigation done whatsoever!! Now they tell me to go to the tribunal where I need to start the process from scratch including attaching all documents etc and emails going back and forth and document telephonic conversations…..absolutely ludicrous and totally unhelpful
0
Replies (0)CT
Christine T
1 reviews | Active since Jan 2020
10 Apr 2025, 09:49
I have worked for Combined Motor holdings for 33 years
I have worked for Combined Motor holdings for 33 years. When I got my pension statement i realized that from 1990 till 2015 my pension was a mere R 419000 For the next 17 years it was R 1658000. I mean clearly there was mis management. I have contacted the pension Last year. Send them all the doc's what they required including my contract of employment. Just for them to send me a mail case closed. They told me can't go back from 2015 to 1990. This is really pathetic and bad. Thank you.
Helpful (0)
|Replies (0)CT
Christine T
1 reviews | Active since Jan 2020
10 Apr 2025, 09:49
I have worked for Combined Motor holdings for 33 years
I have worked for Combined Motor holdings for 33 years. When I got my pension statement i realized that from 1990 till 2015 my pension was a mere R 419000 For the next 17 years it was R 1658000. I mean clearly there was mis management. I have contacted the pension Last year. Send them all the doc's what they required including my contract of employment. Just for them to send me a mail case closed. They told me can't go back from 2015 to 1990. This is really pathetic and bad. Thank you.
0
Replies (0)DA
Dewald A
1 reviews | Active since Jan 2020
8 Dec 2021, 10:00
Pension Ombudsman
Does the office of Pension Ombudsman actually exist? I’ve been trying to get a GEPF/Department of Justice matter resolved through that office, but I have not even received an acknowledgement of receipt for my request since 10 Dec. Maybe someone could drop a hint or two, please?
Helpful (0)
|Replies (0)DA
Dewald A
1 reviews | Active since Jan 2020
8 Dec 2021, 10:00
Pension Ombudsman
Does the office of Pension Ombudsman actually exist? I’ve been trying to get a GEPF/Department of Justice matter resolved through that office, but I have not even received an acknowledgement of receipt for my request since 10 Dec. Maybe someone could drop a hint or two, please?
0
Replies (0)