Pension Ombudsman
TrustIndex
0
Ranking
#5
in Government & Ombudsman Services
NPS Score
-100
Recommended: Unlikely
May '25 - Apr '26
Pension Ombudsman has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked Pension Ombudsman across 4 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I have been waiting for your response and still nothing. Even when i call you no one picks up the phone... am disappointed in your services
1 reviews | Active since Jan 2020
I have been waiting for your response and still nothing. Even when i call you no one picks up the phone... am disappointed in your services
1 reviews | Active since Jan 2020
They do not read the entire complaint, they do not request factual evidence from Sanlam. They simply make a decision to close the complaint in their books. EC/0011949/2024, as you can see from the reference number this complaint was lodged last year in November……they only come back now with a half hearted response. No investigation done whatsoever!! Now they tell me to go to the tribunal where I need to start the process from scratch including attaching all documents etc and emails going back and forth and document telephonic conversations…..absolutely ludicrous and totally unhelpful
1 reviews | Active since Jan 2020
They do not read the entire complaint, they do not request factual evidence from Sanlam. They simply make a decision to close the complaint in their books. EC/0011949/2024, as you can see from the reference number this complaint was lodged last year in November……they only come back now with a half hearted response. No investigation done whatsoever!! Now they tell me to go to the tribunal where I need to start the process from scratch including attaching all documents etc and emails going back and forth and document telephonic conversations…..absolutely ludicrous and totally unhelpful
1 reviews | Active since Jan 2020
I have worked for Combined Motor holdings for 33 years. When I got my pension statement i realized that from 1990 till 2015 my pension was a mere R 419000 For the next 17 years it was R 1658000. I mean clearly there was mis management. I have contacted the pension Last year. Send them all the doc's what they required including my contract of employment. Just for them to send me a mail case closed. They told me can't go back from 2015 to 1990. This is really pathetic and bad. Thank you.
1 reviews | Active since Jan 2020
I have worked for Combined Motor holdings for 33 years. When I got my pension statement i realized that from 1990 till 2015 my pension was a mere R 419000 For the next 17 years it was R 1658000. I mean clearly there was mis management. I have contacted the pension Last year. Send them all the doc's what they required including my contract of employment. Just for them to send me a mail case closed. They told me can't go back from 2015 to 1990. This is really pathetic and bad. Thank you.
1 reviews | Active since Jan 2020
Does the office of Pension Ombudsman actually exist? I’ve been trying to get a GEPF/Department of Justice matter resolved through that office, but I have not even received an acknowledgement of receipt for my request since 10 Dec. Maybe someone could drop a hint or two, please?
1 reviews | Active since Jan 2020
Does the office of Pension Ombudsman actually exist? I’ve been trying to get a GEPF/Department of Justice matter resolved through that office, but I have not even received an acknowledgement of receipt for my request since 10 Dec. Maybe someone could drop a hint or two, please?
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.