Pension Ombudsman
Unclaimed Business
|1|3 Reviews (last 12 months)|This business does not respond to reviews
Pension Ombudsman
Unclaimed Business
|1
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Review Distribution
1|3 Reviews
Jul '25 - Jun '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Anonymous
1 reviews | Active since Jan 2020
8 Apr 2026, 07:23
*****ING FROM THE POOR AND NOT DOING YOUR WORK MEANING NOT5HING NO INPUT PHONE CALLS OR FEEDBACK
DEAR OMBUDSMAN I am writing to issue a final formal complaint regarding the funeral policies of my deceased family members, my Mother Chrisnel Hudson ID: 4310190053081; deceased 2 May 2026 7 years ago. My Father James Henry Hudson ID: 3808025063085; who passed away 12 February 2026, 6 years ago; and my sister Vernica Theresa Margret ID: 6806080126083 who past away 15 March 2026, 5 months ago. All required documentation have been submitted and also handed in at you offices by hand on numerous occasions, yet no payments, updated, or feedback have been received from the funeral policy provider as well as GEPF. According to their own policies, these payments should have been processed within 48 hours after death of my family members and receipt of all relevant documentation which was handed in at your offices by hand. This continued inaction constitutes gross mismanagement, breach of trust, and failure to comply with contractual and legal obligations. The delay has caused unnecessary hardship, and inconvenience, and may affect thousands of other beneficiaries if left unresolved. I hereby demand immediate payment, which must include: The funeral fund policy amounts owed, Accrued interest for the entire period of delay, calculated according to legal and contractual standards, and Full reimbur*****t of all costs and expenses incurred due to repeated visits, communications, and attempts to resolve this matter. Please be advised that if this matter is not resolved within 48 hours of this notice, I will escalate this issue without further delay to court for formal investigation and exposure. I expect written confirmation that the payments for my deceased family members process have commenced. All previously submitted and personally delivered documentation is available on for verification on request. This serves as your final warning to act in accordance with the law and your contractual obligations. Regards James James Hudson Coordinator: Change Management Service Excellence and Quality Work number: +27 12 848 8846 C: +27 (0) 82 828 8429
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Anonymous
1 reviews | Active since Jan 2020
8 Apr 2026, 07:23
*****ING FROM THE POOR AND NOT DOING YOUR WORK MEANING NOT5HING NO INPUT PHONE CALLS OR FEEDBACK
DEAR OMBUDSMAN I am writing to issue a final formal complaint regarding the funeral policies of my deceased family members, my Mother Chrisnel Hudson ID: 4310190053081; deceased 2 May 2026 7 years ago. My Father James Henry Hudson ID: 3808025063085; who passed away 12 February 2026, 6 years ago; and my sister Vernica Theresa Margret ID: 6806080126083 who past away 15 March 2026, 5 months ago. All required documentation have been submitted and also handed in at you offices by hand on numerous occasions, yet no payments, updated, or feedback have been received from the funeral policy provider as well as GEPF. According to their own policies, these payments should have been processed within 48 hours after death of my family members and receipt of all relevant documentation which was handed in at your offices by hand. This continued inaction constitutes gross mismanagement, breach of trust, and failure to comply with contractual and legal obligations. The delay has caused unnecessary hardship, and inconvenience, and may affect thousands of other beneficiaries if left unresolved. I hereby demand immediate payment, which must include: The funeral fund policy amounts owed, Accrued interest for the entire period of delay, calculated according to legal and contractual standards, and Full reimbur*****t of all costs and expenses incurred due to repeated visits, communications, and attempts to resolve this matter. Please be advised that if this matter is not resolved within 48 hours of this notice, I will escalate this issue without further delay to court for formal investigation and exposure. I expect written confirmation that the payments for my deceased family members process have commenced. All previously submitted and personally delivered documentation is available on for verification on request. This serves as your final warning to act in accordance with the law and your contractual obligations. Regards James James Hudson Coordinator: Change Management Service Excellence and Quality Work number: +27 12 848 8846 C: +27 (0) 82 828 8429
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Anonymous
1 reviews | Active since Jan 2020
2 Jun 2025, 15:53
Pension Ombudsman only there to protect the Insurance Companies and not the little main in the street
They do not read the entire complaint, they do not request factual evidence from Sanlam. They simply make a decision to close the complaint in their books. EC/0011949/2024, as you can see from the reference number this complaint was lodged last year in November……they only come back now with a half hearted response. No investigation done whatsoever!! Now they tell me to go to the tribunal where I need to start the process from scratch including attaching all documents etc and emails going back and forth and document telephonic conversations…..absolutely ludicrous and totally unhelpful
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Anonymous
1 reviews | Active since Jan 2020
2 Jun 2025, 15:53
Pension Ombudsman only there to protect the Insurance Companies and not the little main in the street
They do not read the entire complaint, they do not request factual evidence from Sanlam. They simply make a decision to close the complaint in their books. EC/0011949/2024, as you can see from the reference number this complaint was lodged last year in November……they only come back now with a half hearted response. No investigation done whatsoever!! Now they tell me to go to the tribunal where I need to start the process from scratch including attaching all documents etc and emails going back and forth and document telephonic conversations…..absolutely ludicrous and totally unhelpful
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Anonymous
1 reviews | Active since Jan 2020
10 Apr 2025, 09:49
I have worked for Combined Motor holdings for 33 years
I have worked for Combined Motor holdings for 33 years. When I got my pension statement i realized that from 1990 till 2015 my pension was a mere R 419000 For the next 17 years it was R 1658000. I mean clearly there was mis management. I have contacted the pension Last year. Send them all the doc's what they required including my contract of employment. Just for them to send me a mail case closed. They told me can't go back from 2015 to 1990. This is really pathetic and bad. Thank you.
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Anonymous
1 reviews | Active since Jan 2020
10 Apr 2025, 09:49
I have worked for Combined Motor holdings for 33 years
I have worked for Combined Motor holdings for 33 years. When I got my pension statement i realized that from 1990 till 2015 my pension was a mere R 419000 For the next 17 years it was R 1658000. I mean clearly there was mis management. I have contacted the pension Last year. Send them all the doc's what they required including my contract of employment. Just for them to send me a mail case closed. They told me can't go back from 2015 to 1990. This is really pathetic and bad. Thank you.
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Anonymous
1 reviews | Active since Jan 2020
8 Dec 2021, 10:00
Pension Ombudsman
Does the office of Pension Ombudsman actually exist? I’ve been trying to get a GEPF/Department of Justice matter resolved through that office, but I have not even received an acknowledgement of receipt for my request since 10 Dec. Maybe someone could drop a hint or two, please?
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Anonymous
1 reviews | Active since Jan 2020
8 Dec 2021, 10:00
Pension Ombudsman
Does the office of Pension Ombudsman actually exist? I’ve been trying to get a GEPF/Department of Justice matter resolved through that office, but I have not even received an acknowledgement of receipt for my request since 10 Dec. Maybe someone could drop a hint or two, please?
0
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