*****/Theft

I sent my parcel through Paxi at Pep Home in Killarney. When my sister received and opened the package, she discovered that some of the items that had been packed inside the same small bag were missing and appeared to have been ******.

I returned to the store to enquire about the matter, but I was informed that there was nothing they could do. I then requested access to the CCTV footage, and the employee initially stated that the cameras were not working. However, she later changed her statement and advised that the CCTV footage could only be provided to the police once I had opened a case and obtained a case number.

The consultant who assisted me on the day I sent the parcel was named Bethuel.