1 reviews | Active since Member
I bought a Toyota Aygo from this Dealership end of March 2024, with all good intentions. They did all the necessary checks and procedures, explained that it was in a minor fender bender, which they dealt with. However, not long after taking ownership of vehicle it came to my attention this car was more than just in a minor fender bender as they discussed, but the trim around vehicle suggested to me there was more to this as I noticed a huge dent and black mark around trim. I returned this vehicle for the first time for them to repair the damage down. In this time however it was summer still and car seemed fine. My car is parked in secure complex not in garage. Then I slowly started to see these yellow stains on car appear. Thinking nothing of it other than being dirty I washed car. These stain would not come out. Everyday more yellow stains appeared. I washed it again still not sure saying nothing. Winter was upon us and it rained. I have a white car so these stains are noticeable. I looked at every other white much older car than mine in complex that did not have a blemish. I kept washing until I alerted my family. Who immediately identified this was rust. I contacted dealership with evidence and proof. There response was industrial fallout which makes no sense whatsoever because I do not live near factories etc. So this vehicle went back a 2nd time. They never hesitated to fetch car and have it fully waxed and valeted. I said I would need to keep a close eye on this. My family have friends in America who are automotive paint experts and immediately identified this as rust. Their response to this is because I live close to ocean or previous owner lived close to ocean. I inspected all the white much older cars in my complex none of them had a blemish. We've owned 10s of very old cars and have never seen anything like this before. The sales person in good conscience was reluctant to sell me this car knowing about the fender bender etc. They continued to contradict themselves further with myself and family saying it was first a runabout for 5 months on dealership floor, then it suddenly was a year. So clearly we have a problem. To be on a dealership floor for a year says it all. They couldn't sell this car. I bought this car not being able to afford it other than for the purpose it was intended for BOLT and Tarlen Car share. And the says person Riyaad Positive, his name says it all. Which is now useless because this car is daily filled with yellow stains. I cannot wash or valet this car daily in order to operate this vehicle for business. This car has a chemical defect which is rust. It was an overpriced car and suggested I go directly to the ombudsman which I will do shortly. Very disappointing costing me loosing thousands in business. Their integrity and business practices have to be seriously considered. The typical sale person tried everytime justify this. I said to them they need to find out do due diligence what the story is behind this car. My family emailed Dealer principal with no response. They clearly are ************ and *************. They don't have anything to say to all this, knowing that this car was not sellable. Please be very cautious with this dealership. Do your homework, they say never trust a smooth sales person. Not giving you time to say a word speaking over and above you!!!!!! Be very careful. I will now go directly to ombudsman with this defective car.
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