Perdeberg Motors Malmesbury
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
Perdeberg Motors Malmesbury has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Perdeberg Motors Malmesbury across 5 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I bought an Isuzu bakkie in August 2021, as demo model 2019, today the right front wheel came off, when the mechanic opened the axle, we find that there has been welded on the axle. It has never been made known to me that they welded the axle, otherwise I would not have bought the vehicle.
1 reviews | Active since Jan 2020
I bought an Isuzu bakkie in August 2021, as demo model 2019, today the right front wheel came off, when the mechanic opened the axle, we find that there has been welded on the axle. It has never been made known to me that they welded the axle, otherwise I would not have bought the vehicle.
1 reviews | Active since Jan 2020
I bought a Toyota Aygo from this Dealership end of March 2024, with all good intentions. They did all the necessary checks and procedures, explained that it was in a minor fender bender, which they dealt with. However, not long after taking ownership of vehicle it came to my attention this car was more than just in a minor fender bender as they discussed, but the trim around vehicle suggested to me there was more to this as I noticed a huge dent and black mark around trim. I returned this vehicle for the first time for them to repair the damage down. In this time however it was summer still and car seemed fine. My car is parked in secure complex not in garage. Then I slowly started to see these yellow stains on car appear. Thinking nothing of it other than being dirty I washed car. These stain would not come out. Everyday more yellow stains appeared. I washed it again still not sure saying nothing. Winter was upon us and it rained. I have a white car so these stains are noticeable. I looked at every other white much older car than mine in complex that did not have a blemish. I kept washing until I alerted my family. Who immediately identified this was rust. I contacted dealership with evidence and proof. There response was industrial fallout which makes no sense whatsoever because I do not live near factories etc. So this vehicle went back a 2nd time. They never hesitated to fetch car and have it fully waxed and valeted. I said I would need to keep a close eye on this. My family have friends in America who are automotive paint experts and immediately identified this as rust. Their response to this is because I live close to ocean or previous owner lived close to ocean. I inspected all the white much older cars in my complex none of them had a blemish. We've owned 10s of very old cars and have never seen anything like this before. The sales person in good conscience was reluctant to sell me this car knowing about the fender bender etc. They continued to contradict themselves further with myself and family saying it was first a runabout for 5 months on dealership floor, then it suddenly was a year. So clearly we have a problem. To be on a dealership floor for a year says it all. They couldn't sell this car. I bought this car not being able to afford it other than for the purpose it was intended for BOLT and Tarlen Car share. And the says person Riyaad Positive, his name says it all. Which is now useless because this car is daily filled with yellow stains. I cannot wash or valet this car daily in order to operate this vehicle for business. This car has a chemical defect which is rust. It was an overpriced car and suggested I go directly to the ombudsman which I will do shortly. Very disappointing costing me loosing thousands in business. Their integrity and business practices have to be seriously considered. The typical sale person tried everytime justify this. I said to them they need to find out do due diligence what the story is behind this car. My family emailed Dealer principal with no response. They clearly are ************ and *************. They don't have anything to say to all this, knowing that this car was not sellable. Please be very cautious with this dealership. Do your homework, they say never trust a smooth sales person. Not giving you time to say a word speaking over and above you!!!!!! Be very careful. I will now go directly to ombudsman with this defective car.
1 reviews | Active since Jan 2020
I bought a Toyota Aygo from this Dealership end of March 2024, with all good intentions. They did all the necessary checks and procedures, explained that it was in a minor fender bender, which they dealt with. However, not long after taking ownership of vehicle it came to my attention this car was more than just in a minor fender bender as they discussed, but the trim around vehicle suggested to me there was more to this as I noticed a huge dent and black mark around trim. I returned this vehicle for the first time for them to repair the damage down. In this time however it was summer still and car seemed fine. My car is parked in secure complex not in garage. Then I slowly started to see these yellow stains on car appear. Thinking nothing of it other than being dirty I washed car. These stain would not come out. Everyday more yellow stains appeared. I washed it again still not sure saying nothing. Winter was upon us and it rained. I have a white car so these stains are noticeable. I looked at every other white much older car than mine in complex that did not have a blemish. I kept washing until I alerted my family. Who immediately identified this was rust. I contacted dealership with evidence and proof. There response was industrial fallout which makes no sense whatsoever because I do not live near factories etc. So this vehicle went back a 2nd time. They never hesitated to fetch car and have it fully waxed and valeted. I said I would need to keep a close eye on this. My family have friends in America who are automotive paint experts and immediately identified this as rust. Their response to this is because I live close to ocean or previous owner lived close to ocean. I inspected all the white much older cars in my complex none of them had a blemish. We've owned 10s of very old cars and have never seen anything like this before. The sales person in good conscience was reluctant to sell me this car knowing about the fender bender etc. They continued to contradict themselves further with myself and family saying it was first a runabout for 5 months on dealership floor, then it suddenly was a year. So clearly we have a problem. To be on a dealership floor for a year says it all. They couldn't sell this car. I bought this car not being able to afford it other than for the purpose it was intended for BOLT and Tarlen Car share. And the says person Riyaad Positive, his name says it all. Which is now useless because this car is daily filled with yellow stains. I cannot wash or valet this car daily in order to operate this vehicle for business. This car has a chemical defect which is rust. It was an overpriced car and suggested I go directly to the ombudsman which I will do shortly. Very disappointing costing me loosing thousands in business. Their integrity and business practices have to be seriously considered. The typical sale person tried everytime justify this. I said to them they need to find out do due diligence what the story is behind this car. My family emailed Dealer principal with no response. They clearly are ************ and *************. They don't have anything to say to all this, knowing that this car was not sellable. Please be very cautious with this dealership. Do your homework, they say never trust a smooth sales person. Not giving you time to say a word speaking over and above you!!!!!! Be very careful. I will now go directly to ombudsman with this defective car.
1 reviews | Active since Jan 2020
Extremely poor service delivery! Repeatedly you've disappointed. Would not recommend to prospective clients. Bakkie was standing at your premises from this morning before 8am until 5pm,and was still not finished. Utter nonsense. Paperwork was done, bakkie wasn't washed etc. Really this is unacceptable!!!!!!
1 reviews | Active since Jan 2020
Extremely poor service delivery! Repeatedly you've disappointed. Would not recommend to prospective clients. Bakkie was standing at your premises from this morning before 8am until 5pm,and was still not finished. Utter nonsense. Paperwork was done, bakkie wasn't washed etc. Really this is unacceptable!!!!!!
1 reviews | Active since Jan 2020
Hello Peter i have situation here i bought a Hyundai Creta with 61 Millage on the 4th of December at Suzuki Perdeberg Branch the Car is still under Warrant,On the 25th of January I have a problem with the Car called the Car Saleman informing him regards the situation he told me to go to the nearest Hyundai workshop cause the Car is still under warranty..I went to Hyundai and i was told the car had Misfiring so its not covered under warranty..I called the Sales man and he said I must forward the Invoice to him and he will get back to me regards my refund as the car is still under warranty,I week passed trying to get hold of him but he kept on promising to give me a call back he finally responded that I must go to Hyundai to get my refund,I went to Hyundai in Bellville where the car was fixed and I was told that my dealer called to get explanation regards the matter and they told them the Engine of the Car was washed so the water was dripping on the Coil Springs the plugs where damaged thats why it not covered by the Warranty...So I wrote an email to the Suzuki Saleman that am gonna excalate this matter as the knew this whole time the cause of the problem but the kept sending me to Hyundai to get my refund..Thats when the Suzuki Branch Manager responded to my Mail apologizing and offering to contribute 50% of what I have paid claiming that if the car was valet it would have shown the problem from the first few days i bought the car and I declined the offer cause I want 100% refund my reason being the Millage of the car is on 64 and I don't know what other problem will occur after this and hardly even 3 month that I drove the car... I hope you find it inorder.
1 reviews | Active since Jan 2020
Hello Peter i have situation here i bought a Hyundai Creta with 61 Millage on the 4th of December at Suzuki Perdeberg Branch the Car is still under Warrant,On the 25th of January I have a problem with the Car called the Car Saleman informing him regards the situation he told me to go to the nearest Hyundai workshop cause the Car is still under warranty..I went to Hyundai and i was told the car had Misfiring so its not covered under warranty..I called the Sales man and he said I must forward the Invoice to him and he will get back to me regards my refund as the car is still under warranty,I week passed trying to get hold of him but he kept on promising to give me a call back he finally responded that I must go to Hyundai to get my refund,I went to Hyundai in Bellville where the car was fixed and I was told that my dealer called to get explanation regards the matter and they told them the Engine of the Car was washed so the water was dripping on the Coil Springs the plugs where damaged thats why it not covered by the Warranty...So I wrote an email to the Suzuki Saleman that am gonna excalate this matter as the knew this whole time the cause of the problem but the kept sending me to Hyundai to get my refund..Thats when the Suzuki Branch Manager responded to my Mail apologizing and offering to contribute 50% of what I have paid claiming that if the car was valet it would have shown the problem from the first few days i bought the car and I declined the offer cause I want 100% refund my reason being the Millage of the car is on 64 and I don't know what other problem will occur after this and hardly even 3 month that I drove the car... I hope you find it inorder.
1 reviews | Active since Jan 2020
I have just completed an upgrade on my private vehicle. It started with combing the web for cars for weeks and phoning contacts to keep their eyes open for possible deals at affordable prices. Had some dealers come and show us the cars we found as possibilities. Nothing seem to work-out between the trade price and upgrade price and our cash available to make up the price of cars we were looking at. We even advertised our car on Gumtree and Marketplace to see if we could get more for our car. It seemed an impossible task until I phoned for a car advertised by Perdeberg Motors Malmesbury. Their Sales Consultant, Wendy Shenck, advised me that the car was sold but said she would love to assist us with our upgrade. She asked us what car we are really interested in and I told her a Honda HRV 1.8 Elegance. She was happy to inform me that she was collecting one in Kraaifontein that afternoon and would come and show us. True to her word she rocked up and the car was just what we wanted. To make it affordable she dropped the SP and included the “on the road fee” in the final price. She pointed out what she knew were items needing attention and said the car would be checked-out by their workshop and paint shop. On the trade-in she noted all the details of our car and took photos and said she would confirm the trade-in offer the next day which she did. Her price was Rk10 more than other trade prices, but we did a private sale to obtain maximum for the cash shortfall. The deal was done, and the contract was signed. The car was delivered at the end of the week and we were very happy with our purchase. However, the two stone chips on the bonnet was a problem to me and I tried to fix them with touch-up paint received with the car. I messed up with the buffing of the area leaving a small dull circle on the bonnet. I phoned Wendy after the weekend and explained the situation to her asking for assistance to solve the problem. I sent her a pic and she said she will get a price to repair or respray the whole bonnet. Within an hour she phoned me to say the bonnet had to be resprayed at a cost of Rk2. My heart sunk but then she said she had approached her Manager and explained the situation to him, the good news was he told her that they would cover the respray as part of their service to a new customer supporting them. They will deliver a courtesy car and collect my Honda for a few days and hopefully redeliver by the weekend. I am so impressed with their care and service that I must share this with prospect car buyers. Well done Wendy and Perdeberg Motors
1 reviews | Active since Jan 2020
I have just completed an upgrade on my private vehicle. It started with combing the web for cars for weeks and phoning contacts to keep their eyes open for possible deals at affordable prices. Had some dealers come and show us the cars we found as possibilities. Nothing seem to work-out between the trade price and upgrade price and our cash available to make up the price of cars we were looking at. We even advertised our car on Gumtree and Marketplace to see if we could get more for our car. It seemed an impossible task until I phoned for a car advertised by Perdeberg Motors Malmesbury. Their Sales Consultant, Wendy Shenck, advised me that the car was sold but said she would love to assist us with our upgrade. She asked us what car we are really interested in and I told her a Honda HRV 1.8 Elegance. She was happy to inform me that she was collecting one in Kraaifontein that afternoon and would come and show us. True to her word she rocked up and the car was just what we wanted. To make it affordable she dropped the SP and included the “on the road fee” in the final price. She pointed out what she knew were items needing attention and said the car would be checked-out by their workshop and paint shop. On the trade-in she noted all the details of our car and took photos and said she would confirm the trade-in offer the next day which she did. Her price was Rk10 more than other trade prices, but we did a private sale to obtain maximum for the cash shortfall. The deal was done, and the contract was signed. The car was delivered at the end of the week and we were very happy with our purchase. However, the two stone chips on the bonnet was a problem to me and I tried to fix them with touch-up paint received with the car. I messed up with the buffing of the area leaving a small dull circle on the bonnet. I phoned Wendy after the weekend and explained the situation to her asking for assistance to solve the problem. I sent her a pic and she said she will get a price to repair or respray the whole bonnet. Within an hour she phoned me to say the bonnet had to be resprayed at a cost of Rk2. My heart sunk but then she said she had approached her Manager and explained the situation to him, the good news was he told her that they would cover the respray as part of their service to a new customer supporting them. They will deliver a courtesy car and collect my Honda for a few days and hopefully redeliver by the weekend. I am so impressed with their care and service that I must share this with prospect car buyers. Well done Wendy and Perdeberg Motors
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