Perfect Hideaways
TrustIndex
0
Ranking
#9
in Travel & Vacation
NPS Score
-100
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Review of Perfect Hideaways Over the past two years, my wife and I have booked three highly recommended Perfect Hideaways properties—located on the West Coast, in McGregor, and in Greyton. Unfortunately, despite their promising descriptions, we found them to be standard at best and overpriced. These homes are marketed as “handpicked with outstanding architecture, gorgeous interiors, and unsurpassed locations”, but in reality, they fell short of expectations. Compared to similar listings on platforms like Airbnb and Lekkeslaap, these properties were 30-40% more expensive, seemingly just for the branding of Perfect Hideaways. A recurring issue across all three stays was neglected facilities. Unlike platforms with review systems (such as Airbnb), Perfect Hideaways does not offer guests a way to provide feedback. This lack of accountability means homeowners have little incentive to update or maintain their properties, and Perfect Hideaways does not seem to ensure that their listings reflect reality. Example: Our Stay at Greyton Mountain House Pros: ✔ Well-located with a spacious layout ✔ Plenty of appliances, cutlery, and crockery Cons: ✖ Extremely expensive – R10,000 per night for 4 adults out of season (similar quality homes range from R4,000 – R6,000 per night) ✖ Invasive security camera – Overlooking the pool and entertainment area (we had to cover it with a towel) ✖ Load-shedding issues – The inverter did not work, and there were no backup lights or candles (we had to buy emergency lamps ourselves) ✖ Electrical problems – Power kept tripping due to a faulty light switch that I had to locate and turn off ✖ Non-functional television Given these experiences, I do not recommend Perfect Hideaways and will not be using their services again.
1 reviews | Active since Jan 2020
Review of Perfect Hideaways Over the past two years, my wife and I have booked three highly recommended Perfect Hideaways properties—located on the West Coast, in McGregor, and in Greyton. Unfortunately, despite their promising descriptions, we found them to be standard at best and overpriced. These homes are marketed as “handpicked with outstanding architecture, gorgeous interiors, and unsurpassed locations”, but in reality, they fell short of expectations. Compared to similar listings on platforms like Airbnb and Lekkeslaap, these properties were 30-40% more expensive, seemingly just for the branding of Perfect Hideaways. A recurring issue across all three stays was neglected facilities. Unlike platforms with review systems (such as Airbnb), Perfect Hideaways does not offer guests a way to provide feedback. This lack of accountability means homeowners have little incentive to update or maintain their properties, and Perfect Hideaways does not seem to ensure that their listings reflect reality. Example: Our Stay at Greyton Mountain House Pros: ✔ Well-located with a spacious layout ✔ Plenty of appliances, cutlery, and crockery Cons: ✖ Extremely expensive – R10,000 per night for 4 adults out of season (similar quality homes range from R4,000 – R6,000 per night) ✖ Invasive security camera – Overlooking the pool and entertainment area (we had to cover it with a towel) ✖ Load-shedding issues – The inverter did not work, and there were no backup lights or candles (we had to buy emergency lamps ourselves) ✖ Electrical problems – Power kept tripping due to a faulty light switch that I had to locate and turn off ✖ Non-functional television Given these experiences, I do not recommend Perfect Hideaways and will not be using their services again.
1 reviews | Active since Jan 2020
On our last visit we were falsely accused of tampering and breaking a huge aluminium sliding door at a property Marrakesh house in Britannia bay. These accusations were false and later retracted when the fault was identified as a warranty problem. But we were on holiday and we had to defend explain and ruin a morning which we paid for to relax with family in this home! There were other faulty doors and we felt unwelcome. Beautiful views and stunning house.
1 reviews | Active since Jan 2020
On our last visit we were falsely accused of tampering and breaking a huge aluminium sliding door at a property Marrakesh house in Britannia bay. These accusations were false and later retracted when the fault was identified as a warranty problem. But we were on holiday and we had to defend explain and ruin a morning which we paid for to relax with family in this home! There were other faulty doors and we felt unwelcome. Beautiful views and stunning house.
1 reviews | Active since Jan 2020
I recently enquired to book a stay at an establishment through Perfect Hideaways, for my mom's 50th Birthday.<br> <br> Sue went above and beyond in making this happen.<br> <br> Once again, thank you so much! I'm sure we'll have a wonderful stay and a memorable and special birthday for my mom.
1 reviews | Active since Jan 2020
I recently enquired to book a stay at an establishment through Perfect Hideaways, for my mom's 50th Birthday.<br> <br> Sue went above and beyond in making this happen.<br> <br> Once again, thank you so much! I'm sure we'll have a wonderful stay and a memorable and special birthday for my mom.
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