PERFECT SLATE IS ENTIRELY FLAWED AND INCOMPETENT

We hired Perfect Slate in January 2018 to do extensive roof repairs across our entire roof and paid them handsomely. By October 2018 when the rainy season began, it was apparent that the roof was still leaking at the very areas that led us to undertake the repair work in the first place. It subsequently became a pattern that at least twice a year whenever it rained extensively, we notice more and more leaks - inform Perfect Slate, they bring a guy or two - do a patch job or make as though they are rectifying the problem and then a few weeks later - the leakage begins again. It was apparent this past weekend (31 Oct 2020) that there are more leaks in the roof than before Perfect Slate supposedly 'repaired' it. So they have achieved something unexpected which is to damage our roof even further. The owner and project managers have no interest in the work of their labours, they do not check or inspect it and leave home-owners micro-managing work in respect of which home-owners are not experts. They are wholly incompetent and unprofessional. Anyone who values their home or hard-earned money: DO NOT GO ANYWHERE NEAR PERFECT SLATE. THEY ARE NOT EXPERTS IN CONSTRUCTION. THEY ARE FRAUDSTERS!