No service and no communication

More then a month ago I notified Permanent Trust that the wall of the security complex at 10 Herman Count Kuilriver, had fallen down. Note this is supposed to be a security complex, but how secure can a complex be if it does not have walls to enclose it. also there has been a few break in's but the owner and this company just does noting amount it. I have emailed my complaint and to date have received no response. Clearly there is absolutely no service and they all about the money.