Raw deal from PerryBikes, 7Tetford cl, Umhlanga

<p>I bought a motobike from Perrybikes in Umhlanga in december 2015 financed by wesbank. I signed the contract on the 10th of december and took delivery of the motobike on the 11th which was a friday afternoon. A 2008 hyosung 650GT and had about +/-6****m on the clock. The following day in the morning on my way to work the bike broke down. It stalled twice on me and luckily, the second time I was at the gate at work and had to push a very low mileage bike all the way to the parking lot. When I phone my salesman Brent Noel to tell him about what happened and as well to inform him that I will get it towed in to the dealer, he told me they will collect the bike from my work place not the same day but on a monday. That in turn proved to be a very bad move on my side to allow because no one showed on monday to collect it. Phoned the dealer to find out..."we will call you back when our driver is back from another customer"... that was what I was told by the service manager which i believed but no one came and no phone call. Same thing happened on Tuesday, they finally pitched on Wednesday just after midday. Since then I never head from them. Each time I needed feedback about the bike, I had to use my airtime to call in and ask about the progress and be given some lame excuses. They dragged on until the 10th of January 2016 where I sent them an email asking them to just cancel the purchase and return the money back to wesbank and them to take their broken down bike. They refused to do that yet they still were unable to fix the bike soonest. The ordeal carried on me against their finance personell Ms Tammy Govender , salesman Mr Brent Noel and well as their boss who was also made aware that I wanted the purchase reversed Mr Mark Perry. I have also countless emails that I was sending to them. I went on and got MIOSA involved because I felt my rights are being violated because as a consumer I believe I have a right to return goods that I'm not happy with. I made calls to wesbank as well to also request a reversal which they also said they can't do it has to be done by the dealer. When MIOSA finally surfaced after a long silence and asked the dealer what happened within and hour they responded to the and the following day the said the  bike is fixed but at the time I was no longer interested in the bike or anything from Perrybikes whatsoever because all I wanted is to be freed from the bike that takes three months to be fixed on stating problems. They said it was fixed on the 26 of February 2016 since December when they had it. Up to this day of 27 May 2016 I'm still stuck with a problem of getting the dealer to take their motorbike back because I believe if they are confident about all products they are selling to the puvlic it should not be an issue to take it back because they can still make sale out of it. Unless, they saw a dumping site at me, just this person who will only say yes sir after such a long time and delays and waste of my money for comuting with a car for over 80km to work daily. My main purpose of getting a bike in the first place was reduce costs. MIOSA ended up rulling in the dealers favor as they said I acted within the consumer acts by granting the dealer time to try and fix the bike. I hope here, I can have that rulling turn around as I trully don't want that motorbike near me at all as i have made other commuting arrangements.</p>