DO NOT RECOMMEND RENTING HERE

Absolute worst service. Good luck trying to get hold of the landlord. If you are lucky enough to get hold of her, you will soon realise how rude and unprofessional she is.

Moved to Mokopane January 2023 for work. I managed to find accommodation at PFS Eiendom. Paying my rent and deposit in advance in order to secure my accommodation. We stayed in the top floor unit for about 8 months. Eventually moving down to a ground unit.

During our stay there, I struggled getting a hold of the landlord for issues such as: - The electric gate for the complex was not working (Took weeks getting hold of her to attend to the matter) - The barb wire fencing getting stuck on the electric gate preventing it from opening. - Not receiving my renting contract, after sending numerous WhatsApp messages and leaving numerous missed calls. (Not to mention eventually receiving a contract after a year of struggling, and the names and personal details such as ID numbers etc. were someone else's). - My Prepaid Meter in the ground unit was not working at all from the start. After numerous calls trying to get her to arrange for the municipality to fix the prepaid meter, I was eventually told to contact the municipality and arrange it myself. - Etc.

I eventually created a WhatsApp group for the complex where everyone staying there was added to the group including the landlord. The group was made to address complex issues as well as for safety reasons as I found out that I was not the only one struggling to get hold of her or get issues resolved. This group was made within 2 or 3 months of my stay in PFS Eiendom. The WhatsApp group was working well, especially when issues were raised on the group, they were resolved a lot quicker.

Where I had enough, was when there was an issue regarding one of the tenants where he had no electricity. He eventually asked on the group if the whole complex was affected or if it was just him. To his discovery, he was the only one without electricity. He was asking the landlord, on the group, to please sort it out. He tried contacting her where the phone was put down in his ear. He found out that his power was switched off at the electrical box outside the complex. I tried assisting him by communicating on the group. The next morning all the members on the group who was admin, was removed from admin and the landlord left herself as admin, making the group chat for admin only. I then created another group, adding everyone from the complex including the landlord, where the tenant struggling with his electricity stated that the landlord is running away from the problems. The next day, the tenant struggling and myself received the following email as well as a note at our door which reads:

"NOTICE OF TERMINATION

27/03/2024

VIA

E-MAIL AND PERSONAL DELIVERY

AS YOUR LANDLORD, I SERVE YOU THIS LETTER AS NOTICE TO YOU THAT THE LEASE AGREEMENT FOR RUITERVERLD 3, 121 VAN HEERDEN ST, MOKOPANE

WILL TERMINATE AT THE END OF APRIL 2024. AS SUCH, YOU AND ANY OTHERS STILL IN POSSESSION OF THE PREMISES MUST VACATE THE PREMISES BY 30 APRIL 2024

THE LEASE IS BEING TERMINATED BECAUSE I AM CHOOSING NOT TO RENEW THE LEASE

PFS EINDOM MOKOPANE "

Bare in mind that it was not only myself and the tenant struggling with electricity that was confronting the landlord over the group. About 5 other units were also involved in confronting her.

When asking her why I needed to move out I was told that it was because they want to renovate. (But i moved into the ground unit 4 months before I was asked to vacate. Why not warn me beforehand?)

I got hold of the owner of the property to try and resolve this matter. The owner has no interest in assisting or even trying to understand the situation.

I immediately started looking for new accommodation and managed to move out before the new month began. I was fed up with the way my partner and I were treated, ignored and VICTIMIZED by this landlord.

I have been trying to request my deposit back but I am being refused stating that I was in the wrong and that the WhatsApp group was ******* and not allowed. Yet, the landlord and all tenants were using the so-called "*******" group for about 8 months until present.

I WOULD NOT RECOMMEND RENTING AT THIS PLACE OR DOING ANY BUSINESS WITH THESE PEOPLE!

After never being late with a payment, giving advice on making the complex safer, arranging for optic fibre lines to be installed in the complex and assisting them with 4 tenants to rent when units went open... and this is the way we get treated......