GK
Gerhard K
Active since Mar 2022
6
Reviews
0
Industries
Reviews
6 reviews13 months ago
Uber Support ******** Drivers
I am HIGHLY DISAPPOINTED in Uber!!! Our Uber driver has ****** my Fiancé's phone. Upon feather investigation, we have discovered that the driver has numerous complaints for ****ming people and *****ing from people. How has no action been taken on this driver? How is he STILL allowed to work for Uber? How does Uber STILL allow this? I feel Uber is responsible for this as he has all these complaints against his name and yet he is still working for Uber. Uber has lost a client as I no longer feel safe with Uber knowing Uber allows people like this to work for them. The worst is, we are not even allowed to get the details of the driver, such as the license plate. This was a ******** offense that has been reported to the police, and still we are unable to get ANY information of the driver from Uber. Uber is protecting personal information of ********s, but has absolutely NO care or consideration for their clients whom I feel are the most important. ABSOLUTELY PATHETIC!!! Uber is a ****! I hope Uber does not exist for much longer!
0 replies
23 months ago
DO NOT RECOMMEND RENTING HERE
Absolute worst service. Good luck trying to get hold of the landlord. If you are lucky enough to get hold of her, you will soon realise how rude and unprofessional she is. Moved to Mokopane January 2023 for work. I managed to find accommodation at PFS Eiendom. Paying my rent and deposit in advance in order to secure my accommodation. We stayed in the top floor unit for about 8 months. Eventually moving down to a ground unit. During our stay there, I struggled getting a hold of the landlord for issues such as: - The electric gate for the complex was not working (Took weeks getting hold of her to attend to the matter) - The barb wire fencing getting stuck on the electric gate preventing it from opening. - Not receiving my renting contract, after sending numerous WhatsApp messages and leaving numerous missed calls. (Not to mention eventually receiving a contract after a year of struggling, and the names and personal details such as ID numbers etc. were someone else's). - My Prepaid Meter in the ground unit was not working at all from the start. After numerous calls trying to get her to arrange for the municipality to fix the prepaid meter, I was eventually told to contact the municipality and arrange it myself. - Etc. I eventually created a WhatsApp group for the complex where everyone staying there was added to the group including the landlord. The group was made to address complex issues as well as for safety reasons as I found out that I was not the only one struggling to get hold of her or get issues resolved. This group was made within 2 or 3 months of my stay in PFS Eiendom. The WhatsApp group was working well, especially when issues were raised on the group, they were resolved a lot quicker. Where I had enough, was when there was an issue regarding one of the tenants where he had no electricity. He eventually asked on the group if the whole complex was affected or if it was just him. To his discovery, he was the only one without electricity. He was asking the landlord, on the group, to please sort it out. He tried contacting her where the phone was put down in his ear. He found out that his power was switched off at the electrical box outside the complex. I tried assisting him by communicating on the group. The next morning all the members on the group who was admin, was removed from admin and the landlord left herself as admin, making the group chat for admin only. I then created another group, adding everyone from the complex including the landlord, where the tenant struggling with his electricity stated that the landlord is running away from the problems. The next day, the tenant struggling and myself received the following email as well as a note at our door which reads: "NOTICE OF TERMINATION 27/03/2024 VIA E-MAIL AND PERSONAL DELIVERY AS YOUR LANDLORD, I SERVE YOU THIS LETTER AS NOTICE TO YOU THAT THE LEASE AGREEMENT FOR RUITERVERLD 3, 121 VAN HEERDEN ST, MOKOPANE WILL TERMINATE AT THE END OF APRIL 2024. AS SUCH, YOU AND ANY OTHERS STILL IN POSSESSION OF THE PREMISES MUST VACATE THE PREMISES BY 30 APRIL 2024 THE LEASE IS BEING TERMINATED BECAUSE I AM CHOOSING NOT TO RENEW THE LEASE PFS EINDOM MOKOPANE " Bare in mind that it was not only myself and the tenant struggling with electricity that was confronting the landlord over the group. About 5 other units were also involved in confronting her. When asking her why I needed to move out I was told that it was because they want to renovate. (But i moved into the ground unit 4 months before I was asked to vacate. Why not warn me beforehand?) I got hold of the owner of the property to try and resolve this matter. The owner has no interest in assisting or even trying to understand the situation. I immediately started looking for new accommodation and managed to move out before the new month began. I was fed up with the way my partner and I were treated, ignored and VICTIMIZED by this landlord. I have been trying to request my deposit back but I am being refused stating that I was in the wrong and that the WhatsApp group was ******* and not allowed. Yet, the landlord and all tenants were using the so-called "*******" group for about 8 months until present. I WOULD NOT RECOMMEND RENTING AT THIS PLACE OR DOING ANY BUSINESS WITH THESE PEOPLE! After never being late with a payment, giving advice on making the complex safer, arranging for optic fibre lines to be installed in the complex and assisting them with 4 tenants to rent when units went open... and this is the way we get treated......
0 replies
30 months ago
IGNORES ALL COMMUNICATION!!!
Absolutely horrible service. After sending numerous emails, I get a reply. Then replying to that email I received another reply. But that was the last reply. I've sent numerous emails after that and just a flat out ignore from all cc'd in the email including some in management positions. I have fibre in my area, however, because I stay in a complex the complex is not active. Trying to find out what the reason is I got the information that the landlord has not given permission due to the fact that the landlord does not answer the phone. Trying to get information from Vumatel asking what they need from the landlord, what steps need to be taken, and how I can officially get fibre in our complex is the biggest struggle as I get ignored from Vumatel. Its not only me in the complex that wants fibre. I have 2 other people that I know of waiting for a response as to when they can sign up for fibre. Vumatel is absolutely pathetic with their response to replying. I can only imagine what their internet service would be like. Probably just as bad. (Waiting for a movie to finish buffering with the same amount of time it takes for them to reply!) Trying to give them a call is hopeless as they never answer. And if they do, they tell me that they will get back to me but never do. Been waiting since August for a response. Horrible!!! Can I get a response?!?
393 replies
35 months ago
Prepaid Meter Error!!!
I have been trying to get in touch with the municipality for the past 3 weeks now. My prepaid meter is showing errors and I can not insert my electricity voucher code. I received a phone call regarding my email informing me that someone will be sent the following day. Needless to say, NO ONE SHOWED UP!!! I then contacted the municipality a day or two later and they informed me that someone will be sent the same day. AGAIN NO ONE SHOWED UP!!! Apparently, my land lord has also contacted the municipality a few times but there is absolutely NO ASSISTANCE!?! I have informed the municipality via phone call that if no one comes out, I am forced to bridge the meter myself. Calling the municipality countless times does not seem to work. I FIND THE MUNICIPALITY OF MOKOPANE MOGALAKWENA ABSOLUTELY PATHETIC!!!
0 replies
47 months ago
MONDO SCAM
Where do I begin? I was sold a deal where I get 100MBs upload and download Uncapped and untroubled for R399. Before accepting the deal the agent checked my coverage and gave me a 100% guarantee that I would receive the full 100MBs. The agent also explained to me that i would be getting a device that is simply a plug and play device, also stating that it is a portable device that has a batery life. On the arrival of my package I realized that it was not a portable device as was stated and it was not working, only to find out that the SIM card has to be RICAed. I contacted them asking about the SIM being RICAed and all they could tell me is that it will take 24 to 48 hours to RICA it upon delivery, but they have put it up as an "urgent" RICA for me. Myself as the customer went to MTN to ask if they could RICA the SIM for me. It didn't even take me 2 minutes and it was done. Once I finally had the device working, I only connected 1 device to it to test what speed I am getting using speedtest. It was pathetic, I only received 10MBs upload and download. I gave them the benefit of the doubt thinking it might be due to the rain (needless to say that it was stated that the speed and signal will not be effected with bad weather). So I gave it 2 days to clear up. Unfortunately I still received 10MBs upload amd download. Also, after these 2 days I received a debit order request from MONDO of an R85 admin fee, which I was also not I formed about when accepting this deal. I then phoned them requesting that they cancel my deal, as I was told before accepting the deal that I would be able to cancel anytime I wanted to. On the phone call requesting to cancel I was told that I only have 10 days after day of delivery to cancel. They also told me that I should go into MTN to deliver the device and receive a cancelation number, which I then can only contact MONDO to cancel the deal. Please explain to me what the R85 admin fee is even for if the customer has to organize to RICA the SIM as well as if the customer has to deliver the device to cancel?!? I will not be paying this R85 admin fee as I was not informed about it as well as I do not see where any admi was done to receive this R85. I will be charging R85 for my petrol to MTN and back as a return delivery fee of the device. Then no one owes anyone anything. Now I need to go return the device to MTN hoping that I do not have to face the same problem as one of the other reviews I have read where MTN requires or requests a cancelation fee, (again it was stated to me before accepting the deal that there will not be any cancelation fees)! I do not recommend MONDO for anyone. Friendliest service when about to make a deal, but absolutely worst service when enquiring or wanting to cancel. No care about the customers frustration nor is there any sense of trying to help or figure out what the problem is. DO NOT ACCEPT ANY DEAL THAT MONDO OFFERS! IT IS ALL ABOUT THEMSELVES AND NOTHING ABOUT THE CUSTOMER!
670 replies
50 months ago
Samsung South Africa Customer Service
Samsung South Africa's customer service is one of the worst. I have sent them an email regarding my issue and I have recived no response. I have Pre-Ordered the S22 Ultra and have recived the R2000 voucher. But now when i want to use the voucher online, there is absolutley no accessories available for the s22 Ultra. Not only that, there is also no stock in any of the products that I might be interested in. So how am I supposed to use the voucher if there is no stock of anything? It is pointless waiting for stock and marking the products on stock alert as the voucher is valid till 31st March 2022. This is a huge disappointment as I am a huge Samsung Fan! Please could anyone from Samsung get back to me?!?
159 replies
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