Cutting corners at your expence

<p>Not to be unfair, my windows were installed and look nice.</p> <p>I don't think their problem is technical expertise, but management.</p> <p>When they quoted they drew a picture of my current window configuration, but when they manifactured, they drew another picture that had one window missing from every frame, but never sent me that picture.<br />I didn't question it. They measured one window too small and then had to do a "fix" to correct the problem, yet this isn't what bothered me.</p> <p>What angered me in the end was that although they know that the cavities between the wall and the frame need to be filled with foam filla, they just started covering the edges with creet stone.<br />Because the creet stone has nothing to press against it can easily develop a small hole and then insects collect in those vast gaps left by not filling.</p> <p>When I questioned the labourer he confirmed that they do it for the developers, but never at private dwellings (I figure it is because the developers are aware of the complications caused). <br />I then asked him to fill the gaps and his response was that he forgot to take the filla from the truck before they left. I then went and bought filla from my own pocket and he did the job right. <br />He apparently did call the head office that confirmed that he should do the job, but never brought him the materials or gave me a call to say that it would cost more</p> <p>What bothers me is that they cut corners that they know will cause problems for you later, but purposefully do not inform you to save a few bucks. <br />My warning to other buyers is check everything twice, ask for the drawings of what is going to be delivered, know the process before you buy and send it back if it isn't right</p>