NEVER USE

Item: PG Glass
Rating: 1
Author: Belinda 'Morton' McLintock

I have never received such poor service in my life!! I have now cancelled my order 2 weeks after authorization with my insurance company due to NO COMMUNICATION, suddenly they jump after I cancel!! DISGUSTING!!!

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Replies (53)

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Replies (53)

PG Glass's replyOfficial

05 Mar 2026, 09:45

Good Day BelindaPlease accept our sincere apologies for the experience you have had and for the frustration caused. The level of service and lack of communication you described is certainly not the standard we aim to provide to our clients.We understand your decision to cancel the order and regret that we were not able to assist you in a timely manner before it reached this point. Your feedback is taken very seriously and has been shared with the relevant team to ensure that the matter is addressed and that improvements are made to prevent similar situations in the future.Thank you for bringing this to our attention, and once again we apologise for the inconvenience and disappointment caused.

Kind Regards
PG Glass HeadOffice

Best regards,

PG Glass's reply05 Mar 2026, 09:45

Official

Good Day BelindaPlease accept our sincere apologies for the experience you have had and for the frustration caused. The level of service and lack of communication you described is certainly not the standard we aim to provide to our clients.We understand your decision to cancel the order and regret that we were not able to assist you in a timely manner before it reached this point. Your feedback is taken very seriously and has been shared with the relevant team to ensure that the matter is addressed and that improvements are made to prevent similar situations in the future.Thank you for bringing this to our attention, and once again we apologise for the inconvenience and disappointment caused.

Kind Regards
PG Glass HeadOffice

Best regards,