1 reviews | Active since Member
The worst pharmacy ever to come into existence. Don't answer emails, don't phone you back, have rude staff, and manager who couldn't care less. They never have stock of medication. Even if you phone in advance to make sure they prepack your chronic medication, and is reassured that it will be there by a certain day, they just say "we have no stock of your medication" once you arrive to pick it up. Often you are then left for days without your chronic meds, and it doesn't seem to bother them in the least.
They have NO admin system in place - they have somehow created something like 4 different profiles for me, causing endless frustration and so much time wasted on trying to finally track down the profile with my meds on.
They also have 0 system of actually seeing what chronic meds people need and pre-ordering them before the monthly script runs out. Their medication dispensing system, called "Lucy" (!) is more like a Bermuda triangle causing endless hours of waiting and frustration.
The only good thing about this pharmacy are the pharmacists who share the clients' frustration and try their best to make plans even though the institution they work for are useless. They have to face the raging clients, while the manager and owner are nowhere to be seen.
Best regards,
Best regards,
Best regards,
Best regards,
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