PI
pheonix insurance
Unclaimed Business
PI
Performance(last 12 months):
TrustIndex
0
Ranking
#49
in Insurance
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Robyn W
1 reviews | Active since Jan 2020
16 Jan 2019, 15:13
disappointing service
I had an accident in August with my car and did my claim through Pheonix. The service i received was terrible as im constantly having to do follow ups cause no one gets back to me on anything. I am now waiting for the recovery department also no feedback. I then contacted them once again and spoke to a manager who said she would help n include me in emails which still today have not received. The service i received from this company is so bad i wont recommend anyone to take up insurance with this place..... Thought that this would be a hassle free process but it has been a nightmare. And through all the trouble i had you still get your premium on time with no hassle so why can i not get a hassle free service.
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Robyn W
1 reviews | Active since Jan 2020
16 Jan 2019, 15:13
disappointing service
I had an accident in August with my car and did my claim through Pheonix. The service i received was terrible as im constantly having to do follow ups cause no one gets back to me on anything. I am now waiting for the recovery department also no feedback. I then contacted them once again and spoke to a manager who said she would help n include me in emails which still today have not received. The service i received from this company is so bad i wont recommend anyone to take up insurance with this place..... Thought that this would be a hassle free process but it has been a nightmare. And through all the trouble i had you still get your premium on time with no hassle so why can i not get a hassle free service.
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