Philwest Volkswagen
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
During August 2025, I sent my 2013 VW Polo 1.6 Trendline to Philwest for repairs, in response to a general recall by VW Africa on airbags that risked exploding upon activation. Shortly after the free exchange of the airbag inflation mechanism, the hooter stopped working. I find the coincidence highly suspect. The hooter had been working flawlessly before the airbag replacement. I have paid over R3600 to have the hooter replaced with a new one. I want to find out whether there is a general trend of the Polo hooter failing shortly after VW dealerships have replaced fault airbag inflation mechanisms over the past year.
1 reviews | Active since Jan 2020
During August 2025, I sent my 2013 VW Polo 1.6 Trendline to Philwest for repairs, in response to a general recall by VW Africa on airbags that risked exploding upon activation. Shortly after the free exchange of the airbag inflation mechanism, the hooter stopped working. I find the coincidence highly suspect. The hooter had been working flawlessly before the airbag replacement. I have paid over R3600 to have the hooter replaced with a new one. I want to find out whether there is a general trend of the Polo hooter failing shortly after VW dealerships have replaced fault airbag inflation mechanisms over the past year.
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