1 reviews | Active since Jan 2025
This company treats drivers the worst out of all the delivery companies. They blame drivers to make themselves look good. The live chat don't help drivers and their clients. They go silent and close the chat regularly. They also won't help you with financial and distance problems for trips. They ignore you outright. The support verbally abuse you and shout at you not listening to you and making sure to cause you stress while driving. The lack of communication within departments makes them an extremely low standard company. If ISTORE, PICK N PAY ASAP, BASH, AMAZON, ABSOLUTE PETS, NANDOS, DISCHEM, and all the other companies that are contracted to them knew how very badly they treat drivers, they would be forced to not choose to go with them. Clicks and Woolworths are no longer with them. If you are considering to become a client and to partner with Picup Technologies, your company will get a lot of complaints and have tons of serious damage by using this company. Honestly, go to grassroots and ask every driver at every store how they are treated and to write down and list all their complaints, you will be shocked at the extensiveness of the list they will provide. Go to the stores listed, ask them how they have honestly experienced Picup, very few will be positive. If the store staff are extremely organized that is the only time that both sides, the client and the drivers, will be having less complaints. The rest will be a huge shocker and extremely troubling for your company's future reputation. See the reviews on Google and Hello Peter, ereviews, you will see the truth of complaints from both sides. They treat drivers terribly, they don't fulfill their duties especially after hours and late hours and if you are a store thar is not extremely busy. The drivers available will be less in that case and the live chat and support won't help the client or drivers that are available. The blame always shifts to the driver which is dishonest. The support and live chat are the most dishonest and the worst departments of this company. Your stress as a driver and as a client has only just begun if you are new to Picup. The original owners up until around September 2024 were good. The new owners are the worst ever. The lady who manages live chat and support department definitely doesn't do a good job. Truly, the most disorganized and dishonest delivery company I'm South Africa. Remember everyone, it truly is not the driver's fault. This company's unprofessionalism and lack of honesty and lack of listening skills and lack of inter-departmental communication is to blame. They treat drivers awfully. They truly owe tons and tons of drivers money. They really don't know what they are doing. The best part was the technology they bought from the previous owners, that's all. Remove the manager of support and live chat, maybe then you will see the truth of your company. Picup, you are a terrible company and the worst in South Africa. Monitor and record every support conversation and monitor and record every single thing going through live chat, monitor and record every single trip reassigned, then spend every single cent you can to go through all.of this like a fine tooth comb. After that, you will realize how dishonest your company's service is to clients and drivers. Then you will realize how many drivers you owe money to and how many drivers were the best and you destroyed them, their livelihoods, their heart as they used to be proud of Picup, and their finances dishonestly and their futures. You will also then realize how terrible the manageress of support and live chat is at doing her job to damage and lie about others. You will also realize how many relationships you are damaging constantly and consistently with your clients and their company's reputation. Get out of the market Picup. Get rid of yoyr dishonest managers, especially support and live chat manageress. You are a truly awful company.
49 total reviews on Hellopeter
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