Picup Technologies
Claimed Business
|1|5 Reviews (last 12 months)|This business does not respond to reviews
Picup Technologies
Claimed Business
|1
5 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|5 Reviews
Sep '25 - Aug '26
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceM
Mira
1 reviews | Active since Jan 2025
29 Apr 2026, 07:26
PICUP TECHNOLOGIES Don't use, partner, sign a contract as a driver or client!
This company treats drivers the worst out of all the delivery companies. They blame drivers to make themselves look good. The live chat don't help drivers and their clients. They go silent and close the chat regularly. They also won't help you with financial and distance problems for trips. They ignore you outright. The support verbally abuse you and shout at you not listening to you and making sure to cause you stress while driving. The lack of communication within departments makes them an extremely low standard company. If ISTORE, PICK N PAY ASAP, BASH, AMAZON, ABSOLUTE PETS, NANDOS, DISCHEM, and all the other companies that are contracted to them knew how very badly they treat drivers, they would be forced to not choose to go with them. Clicks and Woolworths are no longer with them. If you are considering to become a client and to partner with Picup Technologies, your company will get a lot of complaints and have tons of serious damage by using this company. Honestly, go to grassroots and ask every driver at every store how they are treated and to write down and list all their complaints, you will be shocked at the extensiveness of the list they will provide. Go to the stores listed, ask them how they have honestly experienced Picup, very few will be positive. If the store staff are extremely organized that is the only time that both sides, the client and the drivers, will be having less complaints. The rest will be a huge shocker and extremely troubling for your company's future reputation. See the reviews on Google and Hello Peter, ereviews, you will see the truth of complaints from both sides. They treat drivers terribly, they don't fulfill their duties especially after hours and late hours and if you are a store thar is not extremely busy. The drivers available will be less in that case and the live chat and support won't help the client or drivers that are available. The blame always shifts to the driver which is dishonest. The support and live chat are the most dishonest and the worst departments of this company. Your stress as a driver and as a client has only just begun if you are new to Picup. The original owners up until around September 2024 were good. The new owners are the worst ever. The lady who manages live chat and support department definitely doesn't do a good job. Truly, the most disorganized and dishonest delivery company I'm South Africa. Remember everyone, it truly is not the driver's fault. This company's unprofessionalism and lack of honesty and lack of listening skills and lack of inter-departmental communication is to blame. They treat drivers awfully. They truly owe tons and tons of drivers money. They really don't know what they are doing. The best part was the technology they bought from the previous owners, that's all. Remove the manager of support and live chat, maybe then you will see the truth of your company. Picup, you are a terrible company and the worst in South Africa. Monitor and record every support conversation and monitor and record every single thing going through live chat, monitor and record every single trip reassigned, then spend every single cent you can to go through all.of this like a fine tooth comb. After that, you will realize how dishonest your company's service is to clients and drivers. Then you will realize how many drivers you owe money to and how many drivers were the best and you destroyed them, their livelihoods, their heart as they used to be proud of Picup, and their finances dishonestly and their futures. You will also then realize how terrible the manageress of support and live chat is at doing her job to damage and lie about others. You will also realize how many relationships you are damaging constantly and consistently with your clients and their company's reputation. Get out of the market Picup. Get rid of yoyr dishonest managers, especially support and live chat manageress. You are a truly awful company.
Helpful (0)
|Replies (0)M
Mira
1 reviews | Active since Jan 2025
29 Apr 2026, 07:26
PICUP TECHNOLOGIES Don't use, partner, sign a contract as a driver or client!
This company treats drivers the worst out of all the delivery companies. They blame drivers to make themselves look good. The live chat don't help drivers and their clients. They go silent and close the chat regularly. They also won't help you with financial and distance problems for trips. They ignore you outright. The support verbally abuse you and shout at you not listening to you and making sure to cause you stress while driving. The lack of communication within departments makes them an extremely low standard company. If ISTORE, PICK N PAY ASAP, BASH, AMAZON, ABSOLUTE PETS, NANDOS, DISCHEM, and all the other companies that are contracted to them knew how very badly they treat drivers, they would be forced to not choose to go with them. Clicks and Woolworths are no longer with them. If you are considering to become a client and to partner with Picup Technologies, your company will get a lot of complaints and have tons of serious damage by using this company. Honestly, go to grassroots and ask every driver at every store how they are treated and to write down and list all their complaints, you will be shocked at the extensiveness of the list they will provide. Go to the stores listed, ask them how they have honestly experienced Picup, very few will be positive. If the store staff are extremely organized that is the only time that both sides, the client and the drivers, will be having less complaints. The rest will be a huge shocker and extremely troubling for your company's future reputation. See the reviews on Google and Hello Peter, ereviews, you will see the truth of complaints from both sides. They treat drivers terribly, they don't fulfill their duties especially after hours and late hours and if you are a store thar is not extremely busy. The drivers available will be less in that case and the live chat and support won't help the client or drivers that are available. The blame always shifts to the driver which is dishonest. The support and live chat are the most dishonest and the worst departments of this company. Your stress as a driver and as a client has only just begun if you are new to Picup. The original owners up until around September 2024 were good. The new owners are the worst ever. The lady who manages live chat and support department definitely doesn't do a good job. Truly, the most disorganized and dishonest delivery company I'm South Africa. Remember everyone, it truly is not the driver's fault. This company's unprofessionalism and lack of honesty and lack of listening skills and lack of inter-departmental communication is to blame. They treat drivers awfully. They truly owe tons and tons of drivers money. They really don't know what they are doing. The best part was the technology they bought from the previous owners, that's all. Remove the manager of support and live chat, maybe then you will see the truth of your company. Picup, you are a terrible company and the worst in South Africa. Monitor and record every support conversation and monitor and record every single thing going through live chat, monitor and record every single trip reassigned, then spend every single cent you can to go through all.of this like a fine tooth comb. After that, you will realize how dishonest your company's service is to clients and drivers. Then you will realize how many drivers you owe money to and how many drivers were the best and you destroyed them, their livelihoods, their heart as they used to be proud of Picup, and their finances dishonestly and their futures. You will also then realize how terrible the manageress of support and live chat is at doing her job to damage and lie about others. You will also realize how many relationships you are damaging constantly and consistently with your clients and their company's reputation. Get out of the market Picup. Get rid of yoyr dishonest managers, especially support and live chat manageress. You are a truly awful company.
0
Replies (0)JG
Jodie G
1 reviews | Active since Sept 2012
12 Jan 2026, 11:21
Package not delivered.
I placed an order with Amazon which was supposed to be delivered between 12-3 on Saturday 10/01/2026. Today is the 12/01/2026 and I have still not received my parcel. Picup whatapp notifications on Saturday showed the driver (Donat Tshonda) was on his way at 15:09. When I used the Track Delivery option it showed he was 23kms away. At 15:16 Driver was unable to deliver Amazon Package, then immediately after that at 15:16 again Donat Tshona arrived with your Amazon Package! Please meet your driver. When I called the driver after 4pm he said my package was returned and was extremely rude. Apparently they will deliver it sometime. I have called their call centre and still haven't received any feedback on the status of my delivery. Amazon should use more reliable delivery service as it advertises a delivery option that does not get fulfilled.
Helpful (0)
|Replies (0)JG
Jodie G
1 reviews | Active since Sept 2012
12 Jan 2026, 11:21
Package not delivered.
I placed an order with Amazon which was supposed to be delivered between 12-3 on Saturday 10/01/2026. Today is the 12/01/2026 and I have still not received my parcel. Picup whatapp notifications on Saturday showed the driver (Donat Tshonda) was on his way at 15:09. When I used the Track Delivery option it showed he was 23kms away. At 15:16 Driver was unable to deliver Amazon Package, then immediately after that at 15:16 again Donat Tshona arrived with your Amazon Package! Please meet your driver. When I called the driver after 4pm he said my package was returned and was extremely rude. Apparently they will deliver it sometime. I have called their call centre and still haven't received any feedback on the status of my delivery. Amazon should use more reliable delivery service as it advertises a delivery option that does not get fulfilled.
0
Replies (0)AN
Aarifah N
1 reviews | Active since Dec 2025
5 Dec 2025, 21:30
Picup technologies is ********ly deducting monies, more recently a R400 deduction dated 3 December '25 - my contract does not state anything about deductions
Dear Pickup Technologies Management, Zone planner at Picup in Cape Town is seemingly *********** and nobody can assist as it seems Zone Planner knows not what he is doing. I have a contract termed "carrier agreement" and am disputing the deductions made from my earnings for “not booking slots.” After reviewing my signed contract with Pickup Technologies, I confirm there is no clause authorising any penalties, charges, or deductions related to slot bookings. I have also not provided written consent for such deductions at any time. In the absence of a contractual clause or written consent, these deductions are ******** and in breach of South African contract and labour principles, including Section 34 of the Basic Conditions of Employment Act, which prohibits any unauthorised deductions, even for contractors performing controlled work. I've addressed this matter on the live chat, since nobody KNOWS HOW TO ASSIST ME. Please ensure the immediate cessation of all deductions related to slot bookings. A written explanation identifying the exact contractual or legal basis for these deductions. A full refund of all amounts deducted without authorisation. A complete written breakdown of deductions made to date. If this matter is not resolved within 7 days, I will proceed with formal action.
Helpful (0)
|Replies (1)AN
Aarifah N
1 reviews | Active since Dec 2025
5 Dec 2025, 21:30
Picup technologies is ********ly deducting monies, more recently a R400 deduction dated 3 December '25 - my contract does not state anything about deductions
Dear Pickup Technologies Management, Zone planner at Picup in Cape Town is seemingly *********** and nobody can assist as it seems Zone Planner knows not what he is doing. I have a contract termed "carrier agreement" and am disputing the deductions made from my earnings for “not booking slots.” After reviewing my signed contract with Pickup Technologies, I confirm there is no clause authorising any penalties, charges, or deductions related to slot bookings. I have also not provided written consent for such deductions at any time. In the absence of a contractual clause or written consent, these deductions are ******** and in breach of South African contract and labour principles, including Section 34 of the Basic Conditions of Employment Act, which prohibits any unauthorised deductions, even for contractors performing controlled work. I've addressed this matter on the live chat, since nobody KNOWS HOW TO ASSIST ME. Please ensure the immediate cessation of all deductions related to slot bookings. A written explanation identifying the exact contractual or legal basis for these deductions. A full refund of all amounts deducted without authorisation. A complete written breakdown of deductions made to date. If this matter is not resolved within 7 days, I will proceed with formal action.
0
Replies (1)AN
BK
Busisiwe K
1 reviews | Active since Oct 2025
17 Oct 2025, 12:33
Bad service
Noluthando Duma Business ref :BDL*** rude and unfriendly driver lack etiquette from the manner she speaks I did not have a great experience at all
Helpful (0)
|Replies (0)BK
Busisiwe K
1 reviews | Active since Oct 2025
17 Oct 2025, 12:33
Bad service
Noluthando Duma Business ref :BDL*** rude and unfriendly driver lack etiquette from the manner she speaks I did not have a great experience at all
0
Replies (0)