Pinecrest Nightmare Mall

I had such a horrible experience today at Pinecrest Mall in Pinetown. After shopping at Pick n Pay which is the only store I went to, I came out to find traffic on our way out of the mall which was stagnant to the point whereby I had to cut through to get to the front because we had stayed for so long in the que and it was getting dark. Upon arriving to the exit gate, I put my ticket into the machine and it said, "RETURN TO PAY STATION" even though I had swiped it in Pick n Pay. I pressed the help button a million times with no response and now it seemed as though I had caused traffic and yet I found it like that.

This other black girl from the ticket department came out and told me to park by the side which I obediently did, only for her to let through more than 20 cars at my watch and ignored me. I am pregnant and had small kids in the car and it was getting dark. I eventually reversed and asked her why she wasn't doing anything to assist me to go through and she said it was a punishment for me having caused traffic!!!! Imagine!!! My kids were getting scared and beginning to cry and I was tired due to my pregnant state. Worse of all, she kept telling other drivers that I had caused the traffic and they kept hooting and swearing at me.

The lifts and escalators are forever not working and never fixed. It's not the first time my parking ticket didn't read in this God forsaken mall! I was disgusted at how the girl from the parking office treated me and I'm going to open a police case against this mall which I have been shopping in for just over 10 years.