PM
Pinecrest Mall
Unclaimed Business
PM
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Review Distribution
4|1 Reviews
Jun '25 - May '26
5(0%)
4(100%)
3(0%)
2(0%)
1(0%)
5(0%)
4(100%)
3(0%)
2(0%)
1(0%)
Frequently Asked Questions About Pinecrest Mall
Pinecrest Mall has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Pinecrest Mall across 5 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceNN
Nomthi N
1 reviews | Active since Jan 2020
19 Jun 2025, 20:20
Horrific experience
Had the most horrific experience at Pinecrest this evening. Took my toddler to spur for his birthday. As we are leaving around 7pm we find the centre is closed, we came in through the centre as parking next to the food court is closed. In the dark and cold my toddler and I had to pay for our parking ticket and then walk up the ramp and navigate an almost empty parking lot on the roof to our car!! What about safety issues? Why have stores that are open till late and then closed the exits to the parking lot so that we have to walk outside the centre. I am very disappointed! Imagine with a 3 year old, walking up the ramp, cars coming out and compromising our safety. I am gonna be going to Sandy's centre spur that was just horrific!
Helpful (0)
|Replies (0)NN
Nomthi N
1 reviews | Active since Jan 2020
19 Jun 2025, 20:20
Horrific experience
Had the most horrific experience at Pinecrest this evening. Took my toddler to spur for his birthday. As we are leaving around 7pm we find the centre is closed, we came in through the centre as parking next to the food court is closed. In the dark and cold my toddler and I had to pay for our parking ticket and then walk up the ramp and navigate an almost empty parking lot on the roof to our car!! What about safety issues? Why have stores that are open till late and then closed the exits to the parking lot so that we have to walk outside the centre. I am very disappointed! Imagine with a 3 year old, walking up the ramp, cars coming out and compromising our safety. I am gonna be going to Sandy's centre spur that was just horrific!
0
Replies (0)EA
Ellah A
1 reviews | Active since Jan 2020
18 Sept 2024, 16:26
Pinecrest Nightmare Mall
I had such a horrible experience today at Pinecrest Mall in Pinetown. After shopping at Pick n Pay which is the only store I went to, I came out to find traffic on our way out of the mall which was stagnant to the point whereby I had to cut through to get to the front because we had stayed for so long in the que and it was getting dark. Upon arriving to the exit gate, I put my ticket into the machine and it said, "RETURN TO PAY STATION" even though I had swiped it in Pick n Pay. I pressed the help button a million times with no response and now it seemed as though I had caused traffic and yet I found it like that. This other black girl from the ticket department came out and told me to park by the side which I obediently did, only for her to let through more than 20 cars at my watch and ignored me. I am pregnant and had small kids in the car and it was getting dark. I eventually reversed and asked her why she wasn't doing anything to assist me to go through and she said it was a punishment for me having caused traffic!!!! Imagine!!! My kids were getting scared and beginning to cry and I was tired due to my pregnant state. Worse of all, she kept telling other drivers that I had caused the traffic and they kept hooting and swearing at me. The lifts and escalators are forever not working and never fixed. It's not the first time my parking ticket didn't read in this God forsaken mall! I was disgusted at how the girl from the parking office treated me and I'm going to open a police case against this mall which I have been shopping in for just over 10 years.
Helpful (0)
|Replies (0)EA
Ellah A
1 reviews | Active since Jan 2020
18 Sept 2024, 16:26
Pinecrest Nightmare Mall
I had such a horrible experience today at Pinecrest Mall in Pinetown. After shopping at Pick n Pay which is the only store I went to, I came out to find traffic on our way out of the mall which was stagnant to the point whereby I had to cut through to get to the front because we had stayed for so long in the que and it was getting dark. Upon arriving to the exit gate, I put my ticket into the machine and it said, "RETURN TO PAY STATION" even though I had swiped it in Pick n Pay. I pressed the help button a million times with no response and now it seemed as though I had caused traffic and yet I found it like that. This other black girl from the ticket department came out and told me to park by the side which I obediently did, only for her to let through more than 20 cars at my watch and ignored me. I am pregnant and had small kids in the car and it was getting dark. I eventually reversed and asked her why she wasn't doing anything to assist me to go through and she said it was a punishment for me having caused traffic!!!! Imagine!!! My kids were getting scared and beginning to cry and I was tired due to my pregnant state. Worse of all, she kept telling other drivers that I had caused the traffic and they kept hooting and swearing at me. The lifts and escalators are forever not working and never fixed. It's not the first time my parking ticket didn't read in this God forsaken mall! I was disgusted at how the girl from the parking office treated me and I'm going to open a police case against this mall which I have been shopping in for just over 10 years.
0
Replies (0)MG
JG
Jessica G
1 reviews | Active since Jan 2020
5 Mar 2024, 13:09
Tasteless nandos
I have eaten in Westwood Pavillion gateway ,and the one at St John's Ave,all was on point with freshness and taste ,however I bought Nando's from Pinecrest mall on Saturday,I was just a boiled chicken that was white in colour ,no flavour ,it was actually very gross ,I had to through it in the bin .very disappointed.im actually put off from eating Nando's now
Helpful (0)
|Replies (0)JG
Jessica G
1 reviews | Active since Jan 2020
5 Mar 2024, 13:09
Tasteless nandos
I have eaten in Westwood Pavillion gateway ,and the one at St John's Ave,all was on point with freshness and taste ,however I bought Nando's from Pinecrest mall on Saturday,I was just a boiled chicken that was white in colour ,no flavour ,it was actually very gross ,I had to through it in the bin .very disappointed.im actually put off from eating Nando's now
0
Replies (0)TM
Tania M
1 reviews | Active since Jan 2020
9 Feb 2021, 05:32
Pinecrest Mall Parking unsafe with Covid Testing site and informal Carwash
When you go to Pinecrest mall you are Not safe in the parking garage. They have decided to use the undercover parking as a Covid testing area. No signs whatsoever to warn you to be cautious. Besides that as you drive in there are a few men strategically placed and calling to you loudly . They are very comfortable with large containers of chemicals....they possibly have permission to be there...it looks like anything at a price is allowed at Pinecrest. They want to wash your car but do not accept no for an answer. They dont even wear masks. The car guard had to help me by asking them to leave me alone and they argued very loudly with him.
Helpful (0)
|Replies (0)TM
Tania M
1 reviews | Active since Jan 2020
9 Feb 2021, 05:32
Pinecrest Mall Parking unsafe with Covid Testing site and informal Carwash
When you go to Pinecrest mall you are Not safe in the parking garage. They have decided to use the undercover parking as a Covid testing area. No signs whatsoever to warn you to be cautious. Besides that as you drive in there are a few men strategically placed and calling to you loudly . They are very comfortable with large containers of chemicals....they possibly have permission to be there...it looks like anything at a price is allowed at Pinecrest. They want to wash your car but do not accept no for an answer. They dont even wear masks. The car guard had to help me by asking them to leave me alone and they argued very loudly with him.
0
Replies (0)