The school is terrible in terms of finances

The school is terrible in terms of finances. They promised that once my boy had submitted all book after matric I will get back my deposit back. Until today I haven't received anything after m phone call since March they kept on promising that immediately after SGB meeting They will contact me. My son fished matric in 2020 and he qualified for scholarship. I spoke to finances last week Friday she promised I will receive my money early this week. Nothing had happened until I phoned on the 16 September finances said everything is sorted she is seeing the HOD to finalize everything. Friday when I do follow up boom she hasn't did the payment because the authorizes has been in the coma to hospital, meaning I will wait for someone at the hospital before I get my refund. Mxm I passed off really