Paint Off Carwash

Paint was literally washed off my car with their pressure hoses at the Durbanville Village Square branch today. They claimed its because of bubbles under my car's paint and that they would not have sprayed the damaged area if they were "warned beforehand" like I had known about it. Even if I did, why would I take the chance of this happening?!

They went on saying that "We wash more than 38 000 cars a year, and your car is the second to do that in the last calendar year. The fault is thus not with us." Taking absolutely 0 responsibility. Shouldn't they then warn you beforehand of the risks or at least do a check on your car before washing with the pressure hoses - since this has happened before?!

Ironically, on their website: "Our long-term vision is to create a one-stop shop for car owners, who has the desire to make their cars feel ‘new’ again” Yes, R160 for the wash plus the R7000 for the quoted repairs will make my car feel like new again!

Have always taken my car to either Willowbridge or Village Square before, nothing like this has ever happened, but they won't see me or any of my friends and family again.