PC
Pinnacle College Founders Hill
Unclaimed Business
PC
Pinnacle College Founders Hill
Unclaimed Business
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#13
in Education & Training
NPS Score
-34
Recommended: Unlikely
Review Distribution
2|4 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Pinnacle College Founders Hill
Pinnacle College Founders Hill has a TrustIndex of 0 out of 10 on Hellopeter, based on 4 reviews in the last 12 months. Hellopeter has tracked Pinnacle College Founders Hill across 6 total reviews. How is the TrustIndex calculated? →
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceNM
Nhlanhla M
1 reviews | Active since Jan 2020
5 Feb 2026, 10:15
poor service
Good day, I am writing to formally express my frustration with the poor level of service I have experienced while trying to enroll my child at the school. For over two weeks, I have been attempting to complete this process, during which I have been passed from one point of contact to another. This has required a significant amount of time spent on phone calls, often without receiving responses, follow-ups, or any form of escalation. This experience has been extremely disappointing and unprofessional, particularly for a private institution. I strongly believe there should be a more effective and reliable system of communication in place to support parents during such an important process. I would appreciate this matter being addressed urgently and would welcome clear guidance on the next steps to finalize.
Helpful (0)
|Replies (0)NM
Nhlanhla M
1 reviews | Active since Jan 2020
5 Feb 2026, 10:15
poor service
Good day, I am writing to formally express my frustration with the poor level of service I have experienced while trying to enroll my child at the school. For over two weeks, I have been attempting to complete this process, during which I have been passed from one point of contact to another. This has required a significant amount of time spent on phone calls, often without receiving responses, follow-ups, or any form of escalation. This experience has been extremely disappointing and unprofessional, particularly for a private institution. I strongly believe there should be a more effective and reliable system of communication in place to support parents during such an important process. I would appreciate this matter being addressed urgently and would welcome clear guidance on the next steps to finalize.
0
Replies (0)AM
Alicia M
1 reviews | Active since Jan 2020
6 Nov 2025, 14:10
As a parent, I am absolutely disgusted by what’s happening at Founders Hill
As a parent, I am absolutely disgusted by what’s happening at Founders Hill. The school has become a place of chaos, neglect, and complete lack of accountability. My child has experienced theft, bullying, and emotional distress — and the school does nothing meaningful to stop it. What’s even more shocking is that children are being kept from their lunch as punishment. Denying a child food is neglect, plain and simple, and no decent school should ever allow it. There’s constant bullying that goes ignored, malicious damage to property, and an atmosphere where students don’t feel safe or supported. Complaints are brushed off, and the management refuses to take responsibility. Parents need to know the truth — Founders Hill is not a safe or caring environment for children. Until there’s a complete change in leadership and real accountability, this school should be avoided at all costs.
Helpful (0)
|Replies (0)AM
Alicia M
1 reviews | Active since Jan 2020
6 Nov 2025, 14:10
As a parent, I am absolutely disgusted by what’s happening at Founders Hill
As a parent, I am absolutely disgusted by what’s happening at Founders Hill. The school has become a place of chaos, neglect, and complete lack of accountability. My child has experienced theft, bullying, and emotional distress — and the school does nothing meaningful to stop it. What’s even more shocking is that children are being kept from their lunch as punishment. Denying a child food is neglect, plain and simple, and no decent school should ever allow it. There’s constant bullying that goes ignored, malicious damage to property, and an atmosphere where students don’t feel safe or supported. Complaints are brushed off, and the management refuses to take responsibility. Parents need to know the truth — Founders Hill is not a safe or caring environment for children. Until there’s a complete change in leadership and real accountability, this school should be avoided at all costs.
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Replies (0)SP
NM
Nkhensani M
1 reviews | Active since Jan 2020
20 May 2025, 11:01
Best school
Best school I have never seen my child being this excited for very long time, she had a problem with her speech but since January 2025 there is a lot of improvement even to her academics thanks to Pinnacle Founders Hill teachers.
Helpful (0)
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Nkhensani M
1 reviews | Active since Jan 2020
20 May 2025, 11:01
Best school
Best school I have never seen my child being this excited for very long time, she had a problem with her speech but since January 2025 there is a lot of improvement even to her academics thanks to Pinnacle Founders Hill teachers.
0
Replies (0)HS
Hiloshni S
1 reviews | Active since Jan 2020
16 Jan 2025, 07:49
Disappointed ,Frustrated and demotivated
I was interviewed in November for a FP post.The deputy principal Mrs Albers emailed me on the same day that she was excited that I had a successful interview. I then had to do a psychometric test.Mrs Albers phoned me after a week to say that she will phone my Principal for a reference. I was excited as I felt I was 1 step away from getting the job.Therafter I did not receive any update on my interview.I sent numerous emails and also called the Pinnacle college founders hill.Mrs Albers emailed me that I will get feedback the next day.This was on the 10th December. It is the 16th of January and I have not got any feedback. It is very disappointing and frustrating that I could not get feedback as to why I was unsuccessful.
Helpful (0)
|Replies (0)HS
Hiloshni S
1 reviews | Active since Jan 2020
16 Jan 2025, 07:49
Disappointed ,Frustrated and demotivated
I was interviewed in November for a FP post.The deputy principal Mrs Albers emailed me on the same day that she was excited that I had a successful interview. I then had to do a psychometric test.Mrs Albers phoned me after a week to say that she will phone my Principal for a reference. I was excited as I felt I was 1 step away from getting the job.Therafter I did not receive any update on my interview.I sent numerous emails and also called the Pinnacle college founders hill.Mrs Albers emailed me that I will get feedback the next day.This was on the 10th December. It is the 16th of January and I have not got any feedback. It is very disappointing and frustrating that I could not get feedback as to why I was unsuccessful.
0
Replies (0)NM
Nontsikelelo M
1 reviews | Active since Jan 2020
18 Jun 2024, 06:21
Terrible, inhumane and cruel!!!
Pinnacle College Founders Hill is the worst school you could ever send your child to, despite the terrible communications between parents and the school, students and the school, they change teachers like they change underwear! I have had financial problems for the past two years and in that two years I have communicated this with the school, while some how still making my monthly payments to date towards school fees. I even app**** for financial assistance with them. Almost two months ago God blessed me with a spot at a very good public school within my financial means, I have been writing emails, visiting the office asking for a transfer letter to move since then and the REFUSE to assist me, the only time I actual get communication back from them is when I go physically to see Miss Yandiswa Zwane who is also just no help. First I was told their systems are offline for about two weeks, then they just ignored me and then I was referred to someone else, it is just painfully obvious that they do not want to give me a transfer letter, even when my fees are up to date. Pinnacle College Founders Hill has a policy in their contract which most parents only learn about when they decide to leave that school, that you have to give a three months notice and pay school fees three months even after you have left, they're a private company and are entitled to their own policies, I just find it so cruel that after all my please and cry outs for help with regards to my inability to make monthly installments of the fees I am still expected to pay 3 months of school fees while paying for my kid at her new school. They could not be bothered I have asked to excused or atleat assisted from making the penalty fees and I was told no. I would not recommend this school to anyone if you're looking for a private school because you seek better education for your children, don't waste your time you can find better treatment and services at any other public school, rather drive 30mns commute than settle for that school, trust me it's not worth it! I'm writting this while at the office I have been waiting 45 minutes being ignored.
Helpful (0)
|Replies (0)NM
Nontsikelelo M
1 reviews | Active since Jan 2020
18 Jun 2024, 06:21
Terrible, inhumane and cruel!!!
Pinnacle College Founders Hill is the worst school you could ever send your child to, despite the terrible communications between parents and the school, students and the school, they change teachers like they change underwear! I have had financial problems for the past two years and in that two years I have communicated this with the school, while some how still making my monthly payments to date towards school fees. I even app**** for financial assistance with them. Almost two months ago God blessed me with a spot at a very good public school within my financial means, I have been writing emails, visiting the office asking for a transfer letter to move since then and the REFUSE to assist me, the only time I actual get communication back from them is when I go physically to see Miss Yandiswa Zwane who is also just no help. First I was told their systems are offline for about two weeks, then they just ignored me and then I was referred to someone else, it is just painfully obvious that they do not want to give me a transfer letter, even when my fees are up to date. Pinnacle College Founders Hill has a policy in their contract which most parents only learn about when they decide to leave that school, that you have to give a three months notice and pay school fees three months even after you have left, they're a private company and are entitled to their own policies, I just find it so cruel that after all my please and cry outs for help with regards to my inability to make monthly installments of the fees I am still expected to pay 3 months of school fees while paying for my kid at her new school. They could not be bothered I have asked to excused or atleat assisted from making the penalty fees and I was told no. I would not recommend this school to anyone if you're looking for a private school because you seek better education for your children, don't waste your time you can find better treatment and services at any other public school, rather drive 30mns commute than settle for that school, trust me it's not worth it! I'm writting this while at the office I have been waiting 45 minutes being ignored.
0
Replies (0)